• Sr . Consultant Marketing Technology…

    Amazon (New York, NY)
    Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role ... drive end-to-end Customer 360, MarTech, Adtech, and customer experience transformations. As a Marketing Technology...and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical… more
    Amazon (07/12/25)
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  • Manager, Customer Experience

    NFTA (Buffalo, NY)
    MANAGER, CUSTOMER EXPERIENCE and COMMUNITY ENGAGEMENT Title Description: Date Posted: 7/31/2025 Deadline: UNTIL FILLED Job Number: 140-25-N Branch: AVIATION ... facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience...position. * Plans, directs, and coordinates activities of the Customer Service Manager. * Identify, lead , and… more
    NFTA (07/31/25)
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  • Business Architect (MarTech) - Digital…

    Capgemini (New York, NY)
    Business Architect (MarTech) - Digital Customer Experience , Financial Services At Capgemini Engineering, the world leader in engineering services, we bring ... / Atlanta GA / Charlotte NC** **Key Responsibilities:** Digital Customer Experience , Financial Services Experience :...* Strong client-facing skills with the ability to influence senior stakeholders and marketing leaders. * Experience more
    Capgemini (07/04/25)
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  • Sr Customer Success Manager,…

    Amazon (New York, NY)
    Description The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
    Amazon (07/25/25)
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  • Sr Dir Customer Care & Service…

    The Hertz Corporation (Albany, NY)
    …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
    The Hertz Corporation (07/24/25)
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  • Sr . Customer Success Manager,…

    Amazon (New York, NY)
    …is seeking a leader to define, build, and execute the roadmap for our customer success. The Senior Customer Success Manager drives revenue growth for ... on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test… more
    Amazon (07/06/25)
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  • Sr . Customer Success Manager - Core…

    Sprinklr (NY)
    …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in...'s stack. **What You'll Do** **Strategic Product Advising** + Lead the strategic technical relationship across Sprinklr's Core suite:… more
    Sprinklr (06/28/25)
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  • Sr . Customer Insights Analyst

    The Hertz Corporation (Albany, NY)
    This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel ... Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports,...starting salary for this role is $75K-80K; commensurate with experience . **What You'll Do:** + The role primarily consists… more
    The Hertz Corporation (07/18/25)
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  • Customer Success Advocate Sr

    Lumen (Albany, NY)
    …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned to our ... ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also...**What We Look For in a Candidate** 5+years of customer success or account management experience more
    Lumen (08/01/25)
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  • Senior Customer Solutions Manager,…

    Amazon (New York, NY)
    …customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also ... Description As an Amazon Web Services (AWS) Sr . Customer Solutions Manager you will...have the ability to gain stakeholder buy-in, negotiate and lead teams. Your enterprise cloud experience and… more
    Amazon (07/15/25)
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