- Amazon (New York, NY)
- Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role ... drive end-to-end Customer 360, MarTech, Adtech, and customer experience transformations. As a Marketing Technology...and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical… more
- NFTA (Buffalo, NY)
- MANAGER, CUSTOMER EXPERIENCE and COMMUNITY ENGAGEMENT Title Description: Date Posted: 7/31/2025 Deadline: UNTIL FILLED Job Number: 140-25-N Branch: AVIATION ... facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience...position. * Plans, directs, and coordinates activities of the Customer Service Manager. * Identify, lead , and… more
- Capgemini (New York, NY)
- Business Architect (MarTech) - Digital Customer Experience , Financial Services At Capgemini Engineering, the world leader in engineering services, we bring ... / Atlanta GA / Charlotte NC** **Key Responsibilities:** Digital Customer Experience , Financial Services Experience :...* Strong client-facing skills with the ability to influence senior stakeholders and marketing leaders. * Experience … more
- Amazon (New York, NY)
- Description The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- The Hertz Corporation (Albany, NY)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Amazon (New York, NY)
- …is seeking a leader to define, build, and execute the roadmap for our customer success. The Senior Customer Success Manager drives revenue growth for ... on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test… more
- Sprinklr (NY)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in...'s stack. **What You'll Do** **Strategic Product Advising** + Lead the strategic technical relationship across Sprinklr's Core suite:… more
- The Hertz Corporation (Albany, NY)
- This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel ... Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports,...starting salary for this role is $75K-80K; commensurate with experience . **What You'll Do:** + The role primarily consists… more
- Carrier (East Syracuse, NY)
- …Strategic Account customers by serving as the primary point of contact + Lead customer account management, including equipment ordering, inventory management and ... Carrier Global Corporation, global leader in intelligent climate and energy solutions, is...High School Diploma or GED + 2+ Years of Customer Service or Customer Facing Experience… more
- Lumen (Albany, NY)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned to our ... ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also...**What We Look For in a Candidate** 5+years of customer success or account management experience … more