- Amazon (New York, NY)
- Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role ... drive end-to-end Customer 360, MarTech, Adtech, and customer experience transformations. As a Marketing Technology...and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical… more
- NFTA (Buffalo, NY)
- MANAGER, CUSTOMER EXPERIENCE and COMMUNITY ENGAGEMENT Title Description: Date Posted: 7/31/2025 Deadline: UNTIL FILLED Job Number: 140-25-N Branch: AVIATION ... facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience...position. * Plans, directs, and coordinates activities of the Customer Service Manager. * Identify, lead , and… more
- Capgemini (New York, NY)
- Business Architect (MarTech) - Digital Customer Experience , Financial Services At Capgemini Engineering, the world leader in engineering services, we bring ... and build a more sustainable, more inclusive world. **Key Responsibilities:** Digital Customer Experience , Financial Services Experience : 12+ years in… more
- Amazon (New York, NY)
- Description The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- The Hertz Corporation (Albany, NY)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Sprinklr (NY)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in...'s stack. **What You'll Do** **Strategic Product Advising** + Lead the strategic technical relationship across Sprinklr's Core suite:… more
- The Hertz Corporation (Albany, NY)
- This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel ... Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports,...starting salary for this role is $75K-80K; commensurate with experience . **What You'll Do:** + The role primarily consists… more
- Capital One (New York, NY)
- …+ Translate complex AI/ML research into tangible business outcomes, improving customer experience through real-time, intelligent digital assistance, by ... Senior Director, Data Science - Customer Core...skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As an Data… more
- Amazon (New York, NY)
- …and resolve technical decisions in partnership with engineering teams - balancing customer experience , technical feasibility, and speed to marketplace while ... on an exhilarating journey to redefine the car shopping experience ! We're transforming the way people buy cars, and...us develop products, and innovate on behalf of the customer . As a PPMT, you will engage with a… more
- Capgemini (New York, NY)
- …measurable business value. **Responsibilities:** + **Client Advisory & Solution Design** + Lead the definition and development of customer analytics and data ... Statistics, Computer Science, Engineering, or a related STEM field. + **Proven experience in customer analytics, commercial insights, or operational data… more
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