- PagerDuty (Albany, NY)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you...lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer … more
- Chobani (NY)
- …functions, ensuring seamless product availability, optimized inventory flow, and a best-in-class customer experience . The ideal candidate brings a passion for ... Summary The Senior Director, Customer Supply Chain is a strategic and operational leader responsible for driving end-to-end customer fulfillment, service… more
- Lumen (Albany, NY)
- …to drive development & integration, establish and maintain alignment between the customer experience and development roadmaps, ensure adherence to standard ... and shape the future. **The Role** We're seeking a Sr . Lead Product Manager, Platform to define...customer challenges and establish Lumen as a distinguished leader in the global marketplace. This role focuses on… more
- Citigroup (New York, NY)
- …designing our digital architecture and ensuring our platforms provide a first-class customer experience . We reimagine client and partner experiences to deliver ... Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160...the past. **Overview of the Role:** The Data Quality Senior Lead Analyst is accountable for the… more
- Boll & Branch (NY)
- …Brand Marketing, Planning & Merchandising, Business Operations, Retail, and Customer Experience . Responsibilities: + Own and lead the digital product launch ... have an incredible story to tell, and as the Senior Associate, Digital Experience , you'll be the...opportunities and informing future launch strategies. + Work with Customer Experience to address and resolve any… more
- Persado (New York, NY)
- …Places To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager, you will partner with customers to drive value through ... engagement and adoption of Persado, serving as the lead day to day contact for Fourtune 500 Enterprise...Identify opportunities for process or product improvements to improve customer experience and outcomes + Platform analytics… more
- American Express (New York, NY)
- …+ Collaborate with other customer marketing channel owners to optimize customer experience and share best practices Minimum Qualifications: + Proven ... drives demand and inspires engaged card members across the customer lifecycle. This Senior Manager of ...and unlock new growth opportunities in the channel. The Senior Manager will lead key workstreams: +… more
- Global Industrial (Port Washington, NY)
- …streamline marketing operation, monitor performance, drive digital transformation and improve customer experience . Competencies and skills + Proven B2B marketing ... digital, e-mail, and content marketing team to support the customer purchase journey. + Develop and lead ...of marketing strategies, and execution plans, omni channel with experience across all touchpoints in customer journey.… more
- Amazon (New York, NY)
- …Amazon.com, Whole Foods Market and Amazon Fresh. Each provides a unique customer experience and corresponding advertising solutions. With innovations like "Just ... within the grocery vertical, you will report to a Sr . Sales Manager and use your experience ...of Programmatic/Ad Tech experience Preferred Qualifications * Experience building new customer relationships within brand… more
- M&T Bank (Buffalo, NY)
- …partners and sr . management to derive better strategic insights, improve the customer experience , make a positive impact to our communities all while ... **OVERVIEW:** Identifies customer data from internal systems of record and...guidance from source system and business SMEs and more senior team members. + Evaluate, identify, and investigate data… more