- UKG (Albany, NY)
- …of the sales cycle from outbound prospecting and inbound enquiries to customer negotiation and deal closing. Responsibilities include: * Outbound prospection and ... business challenges. * Manage multiple concurrent sales cycles within customer , tying them all together with strategic vision and...and other company offices. About You * 3+ years' experience in end-to-end sales, ideally within software sales *… more
- University of Rochester (Rochester, NY)
- …factors including, but not limited to, market data, education, experience , qualifications, expertise of the individual, and internal equity considerations._ ... Solves complex problems and takes a new perspective on existing solutions. May lead projects or project steps within a broader project or have accountability for… more
- Advanced Atomization Technologies (Clyde, NY)
- …support, providing our customers with a world-class product and support experience . AA TECH offers a comprehensive and competitive compensation and benefits ... and preparing preliminary layouts, sketches, notes and documentation in response to customer proposal requests. + Reviews drawings and layouts prepared by others to… more
- Coinbase (Albany, NY)
- …key results. * Lead and manage technical programs to improve the customer experience and scale operations. * Establish key results, write technical PRDs, ... an effortless experience . As a CX Technical Senior Program Lead you will play a...and thought leader in developing a best-in-class customer experience . *What We Look For In… more
- Capgemini (New York, NY)
- …menus tailored to customer treatment strategies. + Evaluate and apply speech recognition technologies from vendors like Amazon, Genesys, and Nuance. + ... Agent Copilot. + Utilize Genesys AI features to enhance customer experience and automation. + Ensure robust...AWS, Workday, and CRM platforms. + Deep understanding of speech recognition technologies and vendor ecosystems. +… more
- Deloitte (New York, NY)
- Adobe Experience Platform Data Architect (Specialist Senior ) Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... lead and offer solutions as needed. + Lead customer project conference calls or interface...as the Data Architect and subject matter expert for customer experience & marketing data solutions (eg… more
- Acxiom (Albany, NY)
- …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in ... + Understanding of consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, Gainsight) and measurement… more
- Coinbase (Albany, NY)
- …and support to transform the customer experience . We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide… more
- Amazon (New York, NY)
- …millions of customers? Do you love to innovate at the intersection of customer experience , deep learning, and high-scale machine-learning systems? If so, Amazon ... as deep learning and generative AI models to enhance customer experience , unlock incremental monetization, reduce cost...optimize ad load and placement to balance business and customer outcomes. This leader will oversee a… more
- Scotiabank (New York, NY)
- …plans + Initiatives to establish, maintain and/or enhance our competitive position + Enhance customer experience + Simplify the sales experience + Build ... Senior Product Manager - US Business Deposit Products...limited to, the successful candidate's relevant knowledge, skills, and experience ._ Join a purpose driven winning team, committed to… more