- Amazon (Dallas, TX)
- Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role ... drive end-to-end Customer 360, MarTech, Adtech, and customer experience transformations. As a Marketing Technology...and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical… more
- Honeywell (Houston, TX)
- You will report directly to our ** Sr ** **Director of Customer Experience ** and you'll work out of our **Rosemont, IL, Charlotte, NC, or Houston, TX** ... identify operational gaps and develop strategies to address them. + Drive customer experience initiatives to optimize processes and enhance overall satisfaction.… more
- Realtor (Austin, TX)
- …building confidence through expert guidance. We are looking for a Director of Product to lead the Customer Experience products, which are used by our core ... quality across lead management, listings, insights, and engagement tools. ** Customer Experience Ownership:** Champion the end-to-end user experience … more
- Nutanix (Houston, TX)
- …and defending it in front of a panel of experts. You will report to the Regional Leader of Customer Experience , who believes in the power of partnerships and ... **What You Will Bring** + 8-12 years of experience in customer -facing technical roles, demonstrating credibility with mid- senior level business and technical… more
- Texas Instruments (Dallas, TX)
- …In this role, you will be expected to: + Architect intelligent customer experience systems, including: + Recommendation engines, personalization frameworks, and ... APIs, RAG, or multi-agent systems + Familiarity with MarTech platforms and customer experience technologies (eg, personalization engines, CDPs, web analytics) +… more
- UL, LLC (Austin, TX)
- …support strategies by introducing fresh ideas and technologies that elevate the customer experience and position the team as a leader in the industry. + ... Team Management: + Lead a geographically dispersed workforce across various software...members, and provide guidance to foster success and growth Customer Experience : + Champion innovative and competitive… more
- Realtor (Austin, TX)
- …who can lead the end-to-end development of this new app experience -from discovery through delivery and continuous improvement. This is a high-impact, zero-to-one ... core feature set and MVP scope for a mobile-first experience that unifies lead management, performance tracking,... who thrives working with design, engineering, marketing, and customer -facing teams + Experience working with mobile… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... with our program. The key responsibilities of a Senior Customer Success Manager include but are...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- The Hertz Corporation (Austin, TX)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- ServiceNow, Inc. (Addison, TX)
- …at least 5 years in senior leadership roles. + Proven experience in delivering exceptional customer technology experiences across the enterprise platform ... enterprise software company of the 21st century. **As the Senior Director of Customer Success Product, you...ensuring scalability, security, and interoperability. + AI Optimization & Customer Experience : Leverage AI to enhance … more