- Baylor Scott & White Health (Dallas, TX)
- … feedback into actionable insights that shape organizational strategy and elevate the customer experience . You'll lead the analysis of qualitative and ... team at Baylor Scott & White Health in the Customer Experience Office. In this role, you...patients and customers. **ESSENTIAL FUNCTIONS OF THE VOICE OF CUSTOMER SENIOR ANALYST** **Program Strategy, Execution and… more
- Realtor (Austin, TX)
- …building confidence through expert guidance. We are looking for a Director of Product to lead the Customer Experience products, which are used by our core ... quality across lead management, listings, insights, and engagement tools. ** Customer Experience Ownership:** Champion the end-to-end user experience … more
- Nutanix (Houston, TX)
- …and defending it in front of a panel of experts. You will report to the Regional Leader of Customer Experience , who believes in the power of partnerships and ... **What You Will Bring** + 8-12 years of experience in customer -facing technical roles, demonstrating credibility with mid- senior level business and technical… more
- NRG Energy, Inc. (TX)
- …www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager, Research & Customer Experience (CX) will be ... CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross section of...lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play… more
- ReSource Pro (Dallas, TX)
- …ReSource Pro! Your Role ReSource Pro Compliance, is looking for an organized, team-oriented Customer Experience Analyst to join our customer service team ... a task or process for them ; Provides exceptional customer service to customers + Independently lead ... situations and finds solutions to provide an exceptional customer experience + Follow established processes and… more
- Coinbase (Austin, TX)
- …organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, to evolve ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- SpaceX (Bastrop, TX)
- …customers. + Continuously monitor enterprise industry trends and best practices to enhance customer experience . + Collaborate + Work with internal leaders and ... Sr . Manager, Enterprise Customer Success (Starlink)...broadband internet worldwide. As a member of the Starlink customer support team, you will lead the… more
- Amazon (Dallas, TX)
- …customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also ... possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr . Customer Solutions Manager you will be...have the ability to gain stakeholder buy-in, negotiate and lead teams. Your enterprise cloud experience and… more
- The Hertz Corporation (Austin, TX)
- This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel ... Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports,...starting salary for this role is $75K-80K; commensurate with experience . **What You'll Do:** + The role primarily consists… more
- Amazon (Austin, TX)
- …portfolio based on customer need, technology trend, and ensuring compelling customer experience and product offers. This requires: - Data-driven analysis to ... solve complex business problems and ability to make trade-off decisions between customer experience and time-to-market - Bachelor's degree in computer science… more