- ServiceNow, Inc. (Addison, TX)
- …at least 5 years in senior leadership roles. + Proven experience in delivering exceptional customer technology experiences across the enterprise platform ... enterprise software company of the 21st century. **As the Senior Director of Customer Success Product, you...ensuring scalability, security, and interoperability. + AI Optimization & Customer Experience : Leverage AI to enhance … more
- The Hertz Corporation (Austin, TX)
- This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel ... Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports,...starting salary for this role is $75K-80K; commensurate with experience . **What You'll Do:** + The role primarily consists… more
- Amazon (Austin, TX)
- …portfolio based on customer need, technology trend, and ensuring compelling customer experience and product offers. This requires: - Data-driven analysis to ... solve complex business problems and ability to make trade-off decisions between customer experience and time-to-market - Bachelor's degree in computer science… more
- American Airlines (Dallas, TX)
- …* 5+ years of experience in digital marketing, digital design or customer experience * Comprehensive understanding of Web design such as WordPress, Jive, ... hop on board! **Why you'll love this job** The Sr Manager, Digital Experience and Design plays...lead our efforts to create a unified digital experience across our internal platforms. You will design engaging… more
- Amazon (Houston, TX)
- Description About The Role We are seeking a Sr Customer Solutions Manager (CSM) to join our Global Energy Industries team to work with one or more of the largest ... this highly visible position, the CSM is a thought leader that acts as a trusted customer ...a natural problem solver motivated to deliver a great customer experience and love to reach and… more
- Citigroup (Irving, TX)
- …This highly strategic role involves conducting in-depth market analysis, leveraging customer experience (CX) data, digital performance metrics, competitive ... defined client segments with a multichannel focus. The Client Value Proposition and Segment Senior Strategy Lead plays a critical role in defining and driving… more
- PagerDuty (Austin, TX)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you...lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer … more
- Lumen (Austin, TX)
- …to drive development & integration, establish and maintain alignment between the customer experience and development roadmaps, ensure adherence to standard ... and shape the future. **The Role** We're seeking a Sr . Lead Product Manager, Platform to define...customer challenges and establish Lumen as a distinguished leader in the global marketplace. This role focuses on… more
- Amazon (Austin, TX)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly ... one of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive… more
- Wolters Kluwer (Austin, TX)
- As a ** Senior Customer Service Representative** , **Licensing** , you will provide comprehensive support tailored to our customer 's' business licensing ... to resolve complex operational problems while ensuring a positive customer experience . You will act as a...We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes… more