- Wilson Language Training (Austin, TX)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... training is growing and is looking to hire a Senior Customer Success Manager. Our company is...ensure seamless onboarding, smooth product adoption, and a consistent customer experience throughout the journey. + Act… more
- Chewy (Richardson, TX)
- …scaling solutions that improve customer satisfaction. **What You'll Do** + ** Lead customer experience initiatives** : Drive cross-functional programs ... Program Manager & Data Scientist, Voice of the Customer (VoC)** to lead and drive one...deep analytical expertise. You will not only improve the customer experience through strategic partnerships, escalation handling,… more
- ServiceNow, Inc. (Addison, TX)
- …customer value. Exceptional communication, executive presence, and problem-solving skills to lead customer engagements during escalations. Experience in ... in this role you have:** 15+ years of progressive experience in Customer Success, Consulting or Delivery...business outcomes. Knowledge of SaaS platforms and ServiceNow technology experience or functional certifications. Ability to lead … more
- Amazon (Dallas, TX)
- …and implementation of cloud-based solutions - 7+ years of external or internal customer facing and project management experience - 5+ years of hands-on ... technical environments - International consulting or professional services sales and delivery experience - Experience evaluating customer market conditions,… more
- TIAA (Dallas, TX)
- ** Senior Customer Advocate - Brokerage** The Senior Customer Advocate Brokerage works directly with the organization's brokerage clients to deliver ... This individual's expertise in the organization's products, services and customer experience standards differentiates the organization from...by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One.… more
- Palo Alto Networks (TX)
- …As a Service Delivery Leader , you will be the Voice of the Customer , managing the services engagement for our most strategic customers. In this role, you will ... be the post-sale services leader and point of contact for your ...requirements into service delivery capabilities that may benefit your customer . Your Experience + 10+ years of… more
- IBM (Austin, TX)
- …product engineering meetings. * Collaborate with account managers to schedule, coordinate, and lead customer debugging calls. * Document and record all activity ... the Global Support & Services organization and advocate for customer satisfaction and success. The Sr . Support...Experience working with Enterprise customers and advocating for customer experience . * Experience with… more
- Amazon (Austin, TX)
- …programs. Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video provides content customers love ... initiatives that span multiple programs: global content compliance, regulatory compliance, customer experience programs, maturity ratings, and critical Trust &… more
- PNC (Houston, TX)
- …to modernize our Tech stack, transform marketing capabilities, and deliver best in class customer experience . We are accelerating our role as a growth driver for ... Relationship Marketing team and are seeking an innovative thought leader with a strategic mindset to lead ...of marketers while working across our matrix organization to lead high-impact marketing contact strategies, manage customer … more
- Amazon (Austin, TX)
- …product strategies and roadmaps, while managing prioritization and trade-offs between customer experience and time-to-market. * Write technical product ... Description As a Senior Technical Product Manager in the Lead...experience that streamlines and supports the way a customer moves through their customer journey. With… more