- NTT America, Inc. (Austin, TX)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... not manage a team, they serve as a thought leader within the Customer Success department, contributing...with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. + Lead … more
- ServiceNow, Inc. (Addison, TX)
- …that may affect scope, budget or timeliness of delivery of a world class customer experience . + Strong collaboration with Services Sales, Customer Success, ... results and other factors. + Work with the Geography's Customer Outcomes Delivery Leader to continuously improve...with service channel organizations and their partners. + Strong experience and capability to speak to customer … more
- Amazon (Austin, TX)
- …have a proven impact on business (eg, financial savings, operational improvements, or customer benefits), or experience working with large-scale data mining and ... Description Are you a customer -obsessed builder with a passion for helping customers...the Data & AI GTM, Analytics team as a Sr . WW GTM Specialist for Amazon Redshift on AWS!… more
- Public Storage (Frisco, TX)
- … Customer Care and Analytics teams to align CRM with broader customer experience and business initiatives. + Develop dashboards and present progress, ... customer needs. + Drive growth, retention and loyalty initiatives, including customer segmentation, journeys, and personalized communications. + Lead and… more
- Xylem (Houston, TX)
- …of Customer Excellence leads strategic and operational initiatives to elevate customer experience across all touchpoints. This role oversees branch support ... strong communities of practice. **Key Responsibilities** **Branch Support & Customer Issue Resolution** + Lead regional and...to continuously improve service delivery. + Serve as a senior point of contact for high-impact customer … more
- ServiceNow, Inc. (Austin, TX)
- …workforce transformation, regulatory compliance, grid reliability, DER integration, and customer experience modernization. + Articulate value propositions around ... and present tailored CRM product demonstrations, both scripted and ad-hoc, using customer -relevant scenarios. + Lead discovery engagements to uncover operational… more
- MongoDB (Austin, TX)
- …forward-looking insights, anticipate future needs, and drive continuous improvement to enhance the customer experience . This role can be based hybrid out of our ... doing** People Leadership + Recruit, mentor, develop and directly lead individuals on the CSM team assigned to the...field; Master's degree preferred with 1-2 years of management experience , preferably in a customer success or… more
- Citigroup (Irving, TX)
- …designing our digital architecture and ensuring our platforms provide a first-class customer experience . We reimagine client and partner experiences to deliver ... Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160...and innovative security professional who has the ability and experience to lead a team of security… more
- Ally (Austin, TX)
- …call deflection strategies. This high-impact project is designed to improve the customer experience while increasing operational efficiency across our service ... your team, and those Allys you find interesting * Lead an end of assignment presentation The Details: *...business value. * Exposure to operations, digital strategy, and customer experience design in a leading auto… more
- Genentech (Dallas, TX)
- **The Position** **Rare Blood Disorders (RBD) Senior Thought Leader Liaison (TLL)** ** ** We're passionate about delivering on Our Promise ... provided for this role.** **Demonstrates Proficiency within the following Key Competencies** Sr . Thought Leader Liaisons are expected to consistently perform at… more