- Amazon (Seattle, WA)
- Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role ... drive end-to-end Customer 360, MarTech, Adtech, and customer experience transformations. As a Marketing Technology...and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical… more
- Amazon (Seattle, WA)
- …on Amazon and innovating with GenAI and agentic solutions? Amazon Customer Experience and Business Trends is seeking a Sr . Product Manager - Technical ... AI adoption and implementation best practices. About the team Customer Experience and Business Trends (CXBT) is...skills. - Ability to rapidly learn new domains to lead domain-specific discussions about processes, metrics and customer… more
- Amazon (Seattle, WA)
- …Amazon is looking for a Senior Product Manager, Technical to join our Customer Experience and Business Trends team. Our team's mission is to deeply ... and identify actionable insights. You will make recommendations to senior leaders, and partner with product and tech teams...methodologies to optimize efficiency and impact. About the team Customer Experience and Business Trends (CXBT) is… more
- Microsoft Corporation (Redmond, WA)
- We are seeking a dynamic and experienced ** Senior Customer Experience Program Manager** to join the Copilot Agents+Platform Ecosystem (CAPE) team in the ... Copilot agents and extensibility-based solutions. As the bridge between customer experience and Copilot engineering, this role... strategy to maximize value realization + Program Management: Lead and manage customer engagements focused on… more
- Nordstrom (Seattle, WA)
- …aligning business goals with technical execution across the customer experience platform. + Stakeholder Engagement -Partner with senior leaders across ... to tech-balancing priorities and driving timely execution of initiatives that elevate the customer experience and shape the future of fashion retail.If you're… more
- Amazon (Seattle, WA)
- …drive Amazon digital product improvement? Do you want to dive deeper into how customer experience can be measured by GenAI, machine learning and computer vision ... looking for a Hardware & Lab Development Manager to lead this exciting new innovative program globally. We build...globally. We build the automated products to measure the customer experience and digital products performance on… more
- Amazon (Seattle, WA)
- …their customer experience through GenAI? Are you a data-driven customer success leader who excels at driving adoption of enterprise software? We're ... seeking a Senior Customer Success Manager to partner with...and genAI capabilities into their products and operations. * Lead customer business reviews, providing insights on… more
- Amazon (Seattle, WA)
- Description The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- The Hertz Corporation (Olympia, WA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Amazon (Bellevue, WA)
- …can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience , and to love to reach and exceed goals. As an AWS ... and have experience delivering large-scale programs. You are a proven leader with the ability to gain stakeholder buy-in, communicate confidently at both the… more