- Amazon (Bellevue, WA)
- …most preferred destination for quality used items, offering unparalleled selection, value, and customer experience . As we scale to meet growing demand in this ... criteria across product categories and across item types - Lead cross-functional initiatives to reduce customer returns...day in the life In a typical day, the Senior Program Manager for Customer Trust and… more
- The Hertz Corporation (Olympia, WA)
- This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel ... Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports,...starting salary for this role is $75K-80K; commensurate with experience . **What You'll Do:** + The role primarily consists… more
- SpaceX (Redmond, WA)
- Sr . Manager, Starlink Customer Success Redmond, WA Apply SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... the ultimate goal of enabling human life on Mars. SR . MANAGER, STARLINK CUSTOMER SUCCESS Starlink is...teams, analyzing data, and collaborating cross-functionally. This role will lead our efforts to launch and scale customer… more
- Amazon (Seattle, WA)
- …portfolio based on customer need, technology trend, and ensuring compelling customer experience and product offers. This requires: - Data-driven analysis to ... solve complex business problems and ability to make trade-off decisions between customer experience and time-to-market - Bachelor's degree in computer science… more
- Amazon (Seattle, WA)
- …a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth ... business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,...in detail. A day in the life As a Sr . Customer Success Mgr, a typical day… more
- Amazon (Seattle, WA)
- …the forefront of building scientific and analytical solutions that directly impact the customer experience and seller success. You will dive into complex ... while empowering sellers to excel and delight. As a Sr . Data Science Manager, you will play a crucial...us in our mission to redefine the perfect order experience ! Key job responsibilities Lead a cross-functional… more
- Amazon (Seattle, WA)
- …and resolve technical decisions in partnership with engineering teams - balancing customer experience , technical feasibility, and speed to marketplace while ... on an exhilarating journey to redefine the car shopping experience ! We're transforming the way people buy cars, and...us develop products, and innovate on behalf of the customer . As a PPMT, you will engage with a… more
- PagerDuty (Olympia, WA)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you...lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer … more
- Amazon (Seattle, WA)
- …will advance applied data science best practices, leverage data and AI to drive customer experience (CX) improvements, and set new global standards for ... (NLP) to enhance customer service associate and customer experiences. As a Senior Data Scientist,...customer experience . This role requires you to… more
- Lumen (Olympia, WA)
- …to drive development & integration, establish and maintain alignment between the customer experience and development roadmaps, ensure adherence to standard ... and shape the future. **The Role** We're seeking a Sr . Lead Product Manager, Platform to define...customer challenges and establish Lumen as a distinguished leader in the global marketplace. This role focuses on… more