- Citizens (Glen Allen, VA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr . Specialist. In this role, you'll play a crucial ... in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to grow their careers… more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a ** Senior Customer Technical Support Specialist (Help Desk).** The Senior Customer ... meet DoD IAT Level III + Clearance Level: **Secret** (T3 investigation) **COMPETENCIES** + Customer Service & End0User Support + Incident & Problem Management +… more
- EPS Corporation (Dahlgren, VA)
- Senior Customer Technical Support Specialist - (755) Share this job as a link in your status update to LinkedIn. Job Title Senior Customer Technical ... Information Technology Job Description EPS Corporation is seeking a highly skilledSenior Customer Technical Support Specialistto join our dynamic team. The ideal… more
- Watershed Security (Dahlgren, VA)
- …over 20 years' Cybersecurity and Government Contracting experiencing. Watershed is looking for a Senior Customer Technical Support Specialist (Help Desk) to ... have Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC's Remedy or ServiceNow. This position… more
- Palo Alto Networks (Reston, VA)
- …identify technical problems, with a pointed focus on providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... customer advocate who will assist in providing tailored support , weekly reviews, root cause analysis for critical issues,...quarterly business review. As part of the Prisma SDWAN support team, you will serve our customer … more
- Capital One (Mclean, VA)
- …Sr . Associate, Support Operations This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for ... number of hours to be regularly worked. McLean, VA: $94,600 - $107,900 for Sr . Associate, Support Operations Candidates hired to work in other locations will… more
- Palo Alto Networks (Reston, VA)
- …summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered for this… more
- Palo Alto Networks (Reston, VA)
- …identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... As part of our US Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support , weekly reviews, root cause analysis… more
- Coinbase (Richmond, VA)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer ...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
- Coinbase (Richmond, VA)
- …The CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and ... support to transform the customer experience. We're hiring a Program Manager, Coinbase One, to evolve Priority Support into a best-in-class offering and… more