- Citizens (Glen Allen, VA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr . Specialist. In this role, you'll play a crucial ... in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to grow their careers… more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a ** Senior Customer Technical Support Specialist (Help Desk).** The Senior Customer ... meet DoD IAT Level III + Clearance Level: **Secret** (T3 investigation) **COMPETENCIES** + Customer Service & End0User Support + Incident & Problem Management +… more
- EPS Corporation (Dahlgren, VA)
- Senior Customer Technical Support Specialist - (755) Share this job as a link in your status update to LinkedIn. Job Title Senior Customer Technical ... Information Technology Job Description EPS Corporation is seeking a highly skilledSenior Customer Technical Support Specialistto join our dynamic team. The ideal… more
- Watershed Security (Dahlgren, VA)
- …over 20 years' Cybersecurity and Government Contracting experiencing. Watershed is looking for a Senior Customer Technical Support Specialist (Help Desk) to ... have Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC's Remedy or ServiceNow. This position… more
- Palo Alto Networks (Reston, VA)
- …identify technical problems, with a pointed focus on providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... customer advocate who will assist in providing tailored support , weekly reviews, root cause analysis for critical issues,...quarterly business review. As part of the Prisma SDWAN support team, you will serve our customer … more
- Capital One (Mclean, VA)
- …Sr . Associate, Support Operations This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for ... number of hours to be regularly worked. McLean, VA: $94,600 - $107,900 for Sr . Associate, Support Operations Candidates hired to work in other locations will… more
- Palo Alto Networks (Reston, VA)
- …summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered for this… more
- Palo Alto Networks (Reston, VA)
- …identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... As part of our US Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support , weekly reviews, root cause analysis… more
- Coinbase (Richmond, VA)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer ...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
- Trellix (Richmond, VA)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix**...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more