- Trellix (Richmond, VA)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix**...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- S&P Global (Charlottesville, VA)
- …+ Experiencein aconsultative salesor a client facing role (inside sales, prospecting, sales support , customer support ) and in dealing with challenging ... **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The… more
- Oracle (Richmond, VA)
- … Principal Consultant - SW/Srvcs/Tech - NetSuite Managed Services (ACS)** The Advanced Customer Support team of Oracle NetSuite Professional Services is seeking ... a senior -level consultant, ideally with Software, Services, or Technology verticals...growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created… more
- Southern States Cooperative, Inc (King William, VA)
- …supply, member co-op, and/or petroleum location. This multi-level role ranges from entry-level customer support and bookkeeping to senior -level customer ... to support the team, including but not limited to: sales support , scheduling and dispatching, warehouse inventory, customer vehicle loading, and/or… more
- Verint Systems, Inc. (Richmond, VA)
- …third-party integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, and ... their Integrators to ensure long-term success for both the End- Customer and FSS. The Sr . Technical Consultant...with a regular communications cadence to the Verint FSS Customer Success Director, Sales Director and senior … more
- Cardinal Health (Richmond, VA)
- …+ Possesses an understanding of service level goals and objectives when providing customer support **_Qualifications_** + Bachelor's degree in related field, or ... chargebacks, billing, accounts payable and employee travel & expense. Customer Pricing Support is responsible for proactive research, customer and… more
- Capital One (Richmond, VA)
- …Experience building and deploying multi-modal models for technologies like computer vision, speech recognition , optical character recognition , or other ... Sr . Distinguished AI Engineer At Capital One, we...leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class… more
- Oracle (Richmond, VA)
- …of the Customer Success Services organization, our focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an ... of contact for customers, we are responsible for facilitating customer relationships with Support and providing advice...the innovation of technology. The discretionary job title is Sr . Tech Manager, Global SaaS & Apps Delivery, but… more
- Palo Alto Networks (Reston, VA)
- …and identify technical problems with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... verbal communication skills; proven ability to communicate effectively with senior leaders and technical peers. + Proven ability to...+ Ability to travel up to 25% annually for customer engagements, site visits, or project support … more
- Microsoft Corporation (Reston, VA)
- …or account team unit (ATU) initiatives by proactively providing feedback to the improve customer support experience for a customer or group of customers. ... or account team unit (ATU) initiatives by proactively providing feedback to the improve customer support experience for a customer or group of customers.… more
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