- Deloitte (Chicago, IL)
- …workforce Recruiting for this role ends on January 30, 2026. Work You'll Do An Oracle Cx Senior Manager works with Sales and Service leadership to identify ... and deliver field service transformation projects to them. The Senior Manager is a thought leader and...be eligible to participate in a discretionary annual incentive program , subject to the rules governing the program… more
- Coinbase (Springfield, IL)
- …Attendance is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) ... customer and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of-customer insights...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- Coinbase (Springfield, IL)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- Coinbase (Springfield, IL)
- …of product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class ... driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success leading… more
- CIBC (Madison, IL)
- …*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program . + Our spaces and technological toolkit will make ... CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing:** The Senior Client Service Manager provides high quality, high… more
- Publicis Groupe (Chicago, IL)
- …designing the products and services their customers truly value. **Overview** As a Senior Product Manager , you will be responsible for defining and executing ... CSPO, Pragmatic Institute, or similar). + Experience in customer experience ( CX ) strategy and omnichannel product development. + Strong understanding of cloud-based… more
- ADP (Schaumburg, IL)
- …) Manager - Salesforce / Client Journey Modernization (CJM).** The successful CX Manager is a detective at heart, obsessed with identifying and understanding ... many while putting the puzzle pieces of a problem together. The successful CX Manager brings data-driven client perspective, gathered across business units and… more
- Verint Systems, Inc. (Springfield, IL)
- …of Job Function:** As a key member of Professional Services, the role of the Program Manager is to serve as a customer advocate and is responsible for ... throughout the program life cycle. Additionally, the Program Manager is responsible for building and...complete based on hours consumed and impact to revenue recognition . + Updates and regularly maintains the program… more
- United Airlines (Chicago, IL)
- …join us to create what's next. Let's define tomorrow, together. **Description** The Senior Developer, IT will be responsible for the development of our critical ... and document risks, issues, blockers and dependencies; discuss with team project manager on regular basis + Coordinate with Cloud infrastructure teams (AWS, Azure,… more
- Coinbase (Springfield, IL)
- …friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce ... excellence, including data scientists and data engineers. * Partner with CX leadership, Product, and Engineering to proactively identify, measuring, and reducing… more