- Deloitte (Rosslyn, VA)
- …workforce Recruiting for this role ends on January 30, 2026. Work You'll Do An Oracle Cx Senior Manager works with Sales and Service leadership to identify ... and deliver field service transformation projects to them. The Senior Manager is a thought leader and...be eligible to participate in a discretionary annual incentive program , subject to the rules governing the program… more
- Amazon (Arlington, VA)
- …engage with consumers via streaming media around the world. As a Senior Manager , Product Management - Tech, Ad CX Optimization, you will lead the charge ... of video advertising? Prime Video is looking for a Senior Manager , Product Management - Tech to...success metrics and establish measurement frameworks to evaluate ad CX impact on customer satisfaction, retention, advertiser performance, and… more
- Coinbase (Richmond, VA)
- …Attendance is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) ... customer and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of-customer insights...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- Coinbase (Richmond, VA)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- Parsons Corporation (Norfolk, VA)
- …what's possible. **Job Description:** Parsons is looking for an amazingly talented ** Senior Engineering Manager ** to join our team supporting our Federal ... reviews + establish Commissioning roadmap and plan for multi-year construction program , review KTR Cx plans, advise on Cx trends/lessons learned + Monitor… more
- Northramp LLC (Reston, VA)
- IT Performance Metrics & Customer Experience Senior Leader + Reston, VA + Category: Subject Matter Expert + Type: Full-time + Min. Experience: Manager ... looking for an IT Performance Metrics & Customer Experience Senior Leader to lead the functional aspects of federal...KPIs, and accountability structures. + Conduct analysis of system, program , and customer data to identify trends, risks, and… more
- EMCOR Group (Richmond, VA)
- …to advance your career to the next level? Miller Electric Company is seeking a Senior QA/QC manager for Facility Solutions. The Senior QAQC manager ... after project completion + Provide continuous improvement, operational excellence program improvements and standardization to include root cause analysis...Brady Workstation + ACC Build + Facility Grid + CX Alloy + BIM 360 Field + Helix +… more
- Coinbase (Richmond, VA)
- …of product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class ... driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success leading… more
- Mass Markets (VA)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are...country where the job is based. Subject to the program and location of the position + Must be… more
- Pacific Program Management (Fredericksburg, VA)
- …directly with clients, ensuring continuous communication and alignment with program goals. Analyzes performance metrics to recommend operational improvements and ... members. * Mission critical experience is strongly preferred * Proficiency in Procore, Cx Alloy, and P6 is strongly preferred Physical Requirements * Some travel… more