- Capgemini (New York, NY)
- …tailored to customer treatment strategies. + Evaluate and apply speech recognition technologies from vendors like Amazon, Genesys , and Nuance. + Leverage ... Genesys Senior Developer / Functional Consultant...AWS, Workday, and CRM platforms. + Deep understanding of speech recognition technologies and vendor ecosystems. +… more
- Capgemini (New York, NY)
- …-based interfaces and dynamic menus. + Evaluate and implement speech recognition technologies from vendors like Amazon, Genesys , and Nuance. + Utilize ... NY** **Job Description** We are seeking a highly skilled Senior Genesys Developer with a minimum of...third-party integrations (AWS, CRM, etc.). + Deep knowledge of speech recognition technologies and vendor offerings. +… more
- Amazon (New York, NY)
- …equivalent work experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
- Capgemini (New York, NY)
- …underpinned by technology created with purpose. **YOUR ROLE** As a Senior Consultant in the Enterprise Transformation team at Capgemini Invent, you will support ... In this role you will play a key role in: . Partner with senior client stakeholders to shape customer service transformation strategies aligned to broader enterprise… more
- Amazon (New York, NY)
- …or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
- Capgemini (New York, NY)
- …by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. **YOUR ROLE** As a Managing Consultant in the ... channel strategy, interaction design, workforce transformation, performance management, and technology enablement. . Drive the development of routing and deflection… more