- ManTech (Doral, FL)
- …materials. + Lead small projects or initiatives to improve Enterprise Service Desk processes, under the guidance of senior Technicians. + Analyze trends in ... **MANTECH** seeks a motivated, career and customer-oriented **Journeyman Enterprise Service Desk Technician** to join our team in **Doral, Florida.**… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer-oriented ** Senior Enterprise Service Desk Technician** to join our team in **Doral, Florida.** ... and manage small-to-medium-sized projects and initiatives focused on improving Enterprise Service Desk processes through efficiency and innovation. + Conduct… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... in mentoring junior team members and accept mentoring from senior team members. + Other supporting duties as directed....Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +… more
- ManTech (Doral, FL)
- …**Minimum Qualifications:** + HS diploma + 1+ years of relevant Enterprise Service Desk experience. + Fundamental understanding of computer hardware (desktops, ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior Deskside Support** to join our team in...to higher tiers. + Log and track incidents and service requests within a ticketing system, ensuring timely resolution… more
- ManTech (Doral, FL)
- …limited to:** + Responsible for the overall operation and sustainment of Enterprise Service Desk (ESD) activities within a rotating shift environment, ensuring ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior ** **Shift Lead** to join our team in...credit for that extra education. + Experience in IT service desk or a related field, with… more
- ManTech (Doral, FL)
- …implementing data protection measures. + Provides support to Desktop and Enterprise Service Desk Teams, monitors installed systems and infrastructure for optimal ... **MANTECH** seeks a motivated, career and customer-oriented ** Sr . Voice and Communication Engineer** to join our...performance and resource use, and receives guidance from senior staff. **Minimum Qualifications:** + Bachelors' degree in an… more
- CompuCom (Tallahassee, FL)
- …by agreed internal and customer procedures and standards. + Train, coach and mentor Service Desk Analysts (Level 1 - 2), including career development. Oversee ... service profits/losses meet expectations. + Manage all service desk resources with responsibility for legal...service , liaise with SDM and customer, deal with senior level escalation, and adapt service to… more
- Chenega Corporation (Melbourne, FL)
- …+ Assist team members on projects requiring multiple inputs to ensure the Help Desk maintains compliance with Service Level Agreements. + Coordinate with vendors ... **Req ID:** 37241 **Summary** **Help Desk Technician II** **Melbourne, FL** Are you ready...+ Excellent written and verbal communication skills and customer service skills are essential. **How you'll grow** At Chenega… more
- HCA Healthcare (Fort Pierce, FL)
- …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and ... subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources;… more
- Leidos (Panama City, FL)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software. *Basic network...to effectively communicate with all organizational levels (SME to Senior Management). *Ability to analyze problems at various levels… more