- Simon & Schuster (New York, NY)
- …environments. This role manages a team of desktop support technicians and service desk professionals to deliver exceptional technical support, ensure timely ... The Senior Manager plays a key role in setting service strategies, developing policies and procedures, implementing support technologies, and ensuring a… more
- Robert Half Technology (New York, NY)
- …implementation. Responsibilities: * Supervise the daily operations of the IT Service Desk , ensuring efficient workload distribution and maintaining high ... Description We are looking for an experienced Senior IT Analyst to join our team in...devices, software, and classroom audio/video systems. * Manage IT service requests and calls through a ticketing system, ensuring… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE The Department of Social Services (DSS) is comprised of the ... matches, claiming systems, and personnel systems. Information Technology Services, IT Service Management is recruiting for one (1) Computer Specialist (SW) Level… more
- WTW (New York, NY)
- …the Product Leader for validation. + Escalate technical issues to the Software Support/ Service Desk when necessary, ensuring issues such as system downtime, ... **Description** As a Senior Associate, you will be the primary point...2-5 years of proven experience in client success, customer service , or a technical support environment, preferably within the… more
- Capgemini (New York, NY)
- …leading **multi-country programs** across functions like Global Contact Centers or Service Desk implementations. + Familiarity with platforms like **ServiceNow** ... **ROLE TITLE: Organizational Purpose -** ** Senior Consultant (Atlanta, Chicago, New York or San...is where bold ideas meet real-world transformation. As a ** Senior Consultant** , you'll be at the forefront of… more
- Citigroup (New York, NY)
- …production management group provides direct support to a diverse set of trading desk all trading under the "Rates" banner. Your responsibilities will be aligned to ... excellent client experience. + Engage Product/Technology Owners to establish business service level objectives, Service level Indicators to measure performance… more
- Mindex (Rochester, NY)
- …support customer users on how to use AWS QuickSight effectively for self- service dashboard creation Requirements Education & Experience: + 4-year degree in Science, ... Visa at this time. Physical Conditions/Requirements + Prolonged periods sitting at a desk and working on a computer + No heavy lifting is expected. Exertion… more
- Trinity Health (Albany, NY)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Sr . Registration Associate - Albany - Full Time** If you are looking for a position as a ... + Minimum of two years' work experience in a health related area + Customer service experience + Must be able to lift 20 lbs. , **Pay Range:$18.50 - $23.90**… more
- CUNY (New York, NY)
- …and maintains the University's network, operates the University's Data Center and Service Desk , and manages the processes of safeguarding the University's ... directors, and system administrators to streamline network operations, improve IT service delivery, and drive digital transformation. + Negotiate and manage… more
- Comcast (New York, NY)
- …a Comcast Company, is looking for a strategic leader for our expanding Deal Desk function. The Director, Deal Desk will be a data-driven leader, responsible ... for leading the Deal Desk team across our supply and demand verticals. This...visibility role working with various internal customers including FreeWheel's senior leadership team, and will report to the Executive… more