- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... in mentoring junior team members and accept mentoring from senior team members. + Other supporting duties as directed....Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +… more
- Mount Sinai Health System (New York, NY)
- …Center supports many of the various doctors' offices in our health system. The Lead Agent for the Access Center is a senior level individual, responsible for ... **Job Description** In the Access Center Lead Agent role within the FPA Access Center, you...telephone and other communications channels by providing superior customer service . The FPA Access Center which is centralized contact/call… more
- Mount Sinai Health System (Huntington, NY)
- …Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for ... less experienced staff. This individual assists the Supervisor in oversight of front desk and office activity, or functions as point of contact in the Supervisors… more
- Deloitte (New York, NY)
- …for this role ends on 8/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal desk and contract ... Core Risk Managers on foundational Operate plays (eg, AMS+, Deloitte-as-a- Service , Hybrid Services, and Sticky Deal Constructs), focused on...of complex tasks within a given timeframe + Change Agent - has the ability to get things done… more