- SAIC (Quantico, VA)
- …efficiencies, improve self-service options, modernize service management, and improve the customer experience . + Tracks customer satisfaction benchmarks ... technologies, and industry developments, trends, best practices, and principles of IT customer support. + Provides on-site and remote technical support to… more
- Mass Markets (VA)
- …to resolve support issues, sell new products and services, and ensure best in class customer experience . In addition to being the best in the business when it ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- ICF (Reston, VA)
- …or any related field from an accredited institution. + Minimum 1 year of experience providing administrative financial support in a customer service setting. + ... Description ** CUSTOMER SERVICE ANALYST - Grants Management** ICF is...The CSC helps customers interpret federal financial policies, resolve technical issues, and ensure compliance with regulations. The CSC… more
- Under Armour, Inc. (Richmond, VA)
- …Using industry leading tools, you will lead initiatives that strive to make every customer touch point a rewarding experience that reinforces and builds brand ... Customer Service Systems Ops Analyst ** Customer ...to optimize efficiency * Support the Operations team in technical onboarding of new hires and upkeep systems *… more
- Dollar Tree (Chesapeake, VA)
- …vendor relationships** **Minimum Requirements** **Bachelor's Degree, or 4 years equivalent work experience in direct customer service role** **Minimum 3+ years ... team to test the design. deployment and support of future processes** ** Experience in developing and implementing customer service strategies.** **Excellent team… more
- Amazon (Arlington, VA)
- …AI Professional Services Experience team, you will serve as the foremost technical authority and thought leader in the development and deployment of agentic AI ... technical standards and guide implementation of best practices across the organization Customer & Business Impact - Translate complex technical concepts into… more
- Sciolex Corporation (Chantilly, VA)
- …Engineering and Technical Assistance (SETA) Pentagon (J2/J8) Outreach Representative. The customer outreach activities are focused on Joint Staff J2 and ... Embedded within the J2/J8 to promote collaboration between Joint Staff and the NRO and preparing briefings for senior... customer domain, along with a strong Proven experience with technical fundamentals in IC space… more
- L3Harris (Herndon, VA)
- …execution, the ACE is the technical advocate and voice of the customer during program reviews. This role requires experience in systems engineering, system ... mission gaps and influence customer solution space + Previous experience executing DoD/government programs + Proven technical business development skills… more
- Sciolex Corporation (Chantilly, VA)
- …ensuring you receive the utmost employee care. LOCATION: WESTFIELDS Responsibilities Forward assigned staff will be assigned to a specific customer and will ... ISR requirements and challenges and develop/facilitate adoption of NRO technical /non- technical solutions. Educates customers' staff ...customer . Bachelors and five (5) years or more experience ; Masters and three (3) years or more … more
- L3Harris (Herndon, VA)
- …ACE is the technical interface between L3Harris and our customers' engineering staff , supporting the Business Development staff in the creation of new ... The ACE considers the needs, resources, and constraints, including the customer mission, budget limitations, technical preferences, physics boundaries, and… more