- Mass Markets (Wichita, KS)
- …of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality ... ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to… more
- Mass Markets (Wichita, KS)
- …of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality ... the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings...terminations. + Serve as a subject matter expert on client -specific operations. + Manage remote team members as needed.… more
- Allied Universal (Overland Park, KS)
- …programs, company discounts, perks, and more. Allied Universal(R) is hiring a Site Supervisor . The general purpose and function of the Site Supervisor ... administration, profitability, and quality assurance of uniformed services for a client 's site. **RESPONSIBILITIES:** + Oversee that all aspects of the security… more
- Mass Markets (Wichita, KS)
- …You will be responsible for managing day-to-day operations, driving performance, and ensuring service excellence across client campaigns. If you thrive in a ... We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a...of contact center agents to meet performance targets and client SLAs. + Monitor real-time operations, manage schedules, and… more
- Mass Markets (Wichita, KS)
- …across multiple BPO campaigns. You'll oversee QA analysts, ensure compliance with client standards, and drive continuous improvement in service quality. To ... and Training to implement quality improvement plans. + Ensure compliance with client requirements and internal QA standards. + Prepare and present quality reports… more
- Mass Markets (Wichita, KS)
- …result of intention, effort, and execution. We're currently seeking experienced Customer Service Supervisors to lead teams supporting a variety of commercial and ... and a brief pre-employment test. - POSITION RESPONSIBILITIES As a Sales Supervisor , you'll manage the day-to-day performance and development of 15-20 inbound agents.… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are looking for an Operations Supervisor to lead and manage the team supporting the Flood Support project. This role ... Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas,… more
- BrightSpring Health Services (Parsons, KS)
- …appropriately, and that staffing ratios are in compliance with regulatory and service plan requirements. + Ensures schedules are prepared and posted in a timely ... behavior supports, including the implementation of services outlined in person(s) served service plan, and staff training. + Monitors and ensures staff completes all… more
- Mass Markets (Wichita, KS)
- …the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our ... customer service and sales operations. This role is ideal for...results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service , help ... are sure to grow. We offer many advancement opportunities including Supervisor , Trainer, Talent Acquisition, and Operations Management. Candidates should be highly… more