- Mass Markets (AL)
- …effective call handling + Ownership of resolving the customers reason for contacting Tech Support + Leverage multiple systems to research and troubleshoot ... or equivalent + Understand the basics of VoIP Phone systems , internet gateways, and HD video. + The ability...is the holding company for a diverse lineup of tech -enabled business services operating companies. MCI organically grows, acquires,… more
- Mass Markets (AL)
- …with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries ... + The ability to multi-task using multiple screens and systems while talking on the phone with customers. +...is the holding company for a diverse lineup of tech -enabled business services operating companies. MCI organically grows, acquires,… more
- Mass Markets (AL)
- …call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments ... when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and training to accurately answer customer questions… more
- Mass Markets (AL)
- …independently and manage time effectively. + Comfortable using multiple software systems simultaneously. + High-speed internet and a distraction-free home office ... less. MCI is the holding company for a diverse lineup of tech -enabled business services operating companies. MCI organically grows, acquires, and operates companies… more
- Mass Markets (AL)
- …to customers, understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity ... less. MCI is the holding company for a diverse lineup of tech -enabled business services operating companies. MCI organically grows, acquires, and operates companies… more