- Lumen (Richmond, VA)
- …digitally connect the world and shape the future. **The Role** The Customer Success Consultant is a customer-facing role aligned to our large and mid-market ... enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize… more
- ISC2 (Richmond, VA)
- …empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and ... not available to residents of** **California** **.** **Responsibilities** **Customer Retention & Success ** + Serve as the primary point of contact for assigned… more
- SHI (Richmond, VA)
- …our offices or yours.** **Job Summary** This exciting new role in the Partner Success team contributes to SHI's overall online presence by bringing what's best and ... of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable results… more
- S&P Global (Charlottesville, VA)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The ... also build skills that support multiple career paths within Customer Success , Relationship Management, Sales, or Product. The environment encourages ongoing… more
- SHI (Richmond, VA)
- …to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support Services & ... Software business. The Customer Success Manager will work closely with SHI sellers and...customer relations inside the assigned coverage area. The Customer Success Manager will meet with customers each month, helping… more
- Capital One (Richmond, VA)
- Empower Dealer Success (EDS) Principal Ops Coordinator - Work from Home Due to the amazing growth and future projections of Navigator Platform, and the need to ... dealer partners, we are looking to expand the footprint of Empower Dealer Success (EDS) operations. The associate will engage in dealer resolutions, Dealer Navigator… more
- ServiceNow, Inc. (Vienna, VA)
- …product adoption and customer retention plans + As a Customer Success Executive, you will provide prescriptive guidance on internal project/program governance ... customer, as well as the satisfaction of their internal customers, is the key to success in this role. **To be successful in this role you have:** + Experience in… more
- Oracle (Richmond, VA)
- …motivated, results-oriented Veteran intern to support the NetSuite GBU Customer Success with special projects supporting several areas of the organization including ... team leads * Build proactive, positive relationships with peers, managers, Customer Success team members EDUCATION & EXPERIENCE: BS degree or equivalent experience… more
- Wolters Kluwer (Richmond, VA)
- …role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic relationships ... strategic vision, technical insights, and domain knowledge to ensure customer success and system adoption. Responsibilities: + Provide advice and guidance as… more
- Oracle (Richmond, VA)
- …change/incident management certifications. * Cerner or similar EHR/EMR certifications. **What Success Looks Like** You are passionate about improving the client's ... day-to-day experience with their electronic healthcare system. Your proactive management of incidents, changes, defects, and enhancements directly drives higher user satisfaction, adoption, and patient care quality at your client site. Disclaimer: **Certain US… more