- Wolters Kluwer (Richmond, VA)
- **Permanent remote role.** As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more ... comprehensively. You will take on a more proactive role in ensuring customers are engaged and satisfied, acting as an essential resource for troubleshooting and enhancements. Responsibilities: * Proactively support the onboarding process for new customers. *… more
- S&P Global (Charlottesville, VA)
- **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The ... team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or supporting global strategic accounts across the corporate segment. **Responsibilities and… more
- Coinbase (Richmond, VA)
- …expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer focused Concierge Agents ... who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will play a crucial role ensuring we deliver an outstanding high value customer experience… more
- General Dynamics Information Technology (Sterling, VA)
- …PROJECT/TASK MANAGER Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At General Dynamics ... IT, you'll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, GDIT is seeking a motivated, career and customer-oriented Project Manager to join our team. Oversee complex programs that… more
- Oracle (Richmond, VA)
- …This job code is utilized for the majority of our temporary hires. The individual is performing hourly job duties as defined under the Fair Labor Standards Act. US ... Veteran transitioning from active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle This is a place where your military experience and talent will help you thrive. Our culture of… more
- Coinbase (Richmond, VA)
- …and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize ... interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please… more
- Acxiom (Richmond, VA)
- …Consultant (Adobe Practice) will serve as the primary advocate for client success , ensuring maximum value realization from a client's Adobe Workfront investment. ... Do:** **Adobe Workfront Solution Expertise** * Develop and execute comprehensive success plans that align Workfront capabilities with client business objectives *… more
- Zoom (Richmond, VA)
- …& AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and efficiency. About ... Kickoff Calls: Conducting structured onboarding sessions to establish goals, success criteria, and deployment timelines + Implementation Coordination: Collaborating… more
- Zoom (Richmond, VA)
- …& AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and efficiency. About ... Kickoff Calls: Conducting structured onboarding sessions to establish goals, success criteria, and deployment timelines + Implementation Coordination: Collaborating… more
- Zoom (Richmond, VA)
- …the Team The Customer Experience Operations team partners across Sales, Customer Success , Renewals, Services, Product, and Finance to ensure a seamless, scalable ... reduce churn, and increase lifetime value. + Partnering with Sales, Customer Success , Renewals, and Services to align post-sales motions and ensure seamless customer… more