- Teleperformance USA (MA)
- …the sky is the limit!** **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and… more
- Beth Israel Lahey Health (Boston, MA)
- …aspects, supervises staff and facilitates the daily operation of a Patient Service call center with commitment to providing the highest quality of service ... and objectives, personnel, resources and equipment of the Patient Service Center . Implements and coordinates all operational and administrative processes for the… more
- Ryder System (Boston, MA)
- …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …role position + Experience within the Health care industry working with health center or hospital operations SKILLS/ABILITIES: + Ability to use data to ... a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers...part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …All Locations: 155 Addison Street Position Summary: The role of the Home Care Administrative Supervisor is to oversee the daily operations of the PACE Home Care ... a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers...part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers in the country, ... part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is...10 Gove Street - Taylor Building Position Summary: The Supervisor of Patient Registration is responsible for all registration-related… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Children's Hospital Boston (Boston, MA)
- …Representative role. This role provides customer service by assisting with our call center and various projects throughout the department. Key Responsibilities ... 82009BRJob Posting Title:Patient Experience Representative I- Urology Call CenterDepartment:UrologyAutoReqId:82009BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob… more
- Teleperformance USA (MA)
- …**and assigned by supervisor or manager** **Qualifications** + **Minimum 1 year call center supervisory or training experience in high paced customer focused ... + **Ensure all policies and procedures are adhered to including Security, HR, Operations , etc.** + **Perform other related duties and assignments as** **required**… more
- Beth Israel Lahey Health (Westwood, MA)
- …3. Escalates calls to pharmacist for clinical inquiries and escalates grievances to supervisor . 4. Ensures patient health information is preserved per HIPAA & PHI ... difficult and/or unpredictable situations. Work progress is monitored by supervisor /manager. 4. **Written Communications:** Ability to communicate clearly and… more