• Call Center Operations

    Teleperformance USA (MA)
    …the sky is the limit!** **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and… more
    Teleperformance USA (09/25/25)
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  • Supervisor , GI Call Center

    Beth Israel Lahey Health (Boston, MA)
    …aspects, supervises staff and facilitates the daily operation of a Patient Service call center with commitment to providing the highest quality of service ... and objectives, personnel, resources and equipment of the Patient Service Center . Implements and coordinates all operational and administrative processes for the… more
    Beth Israel Lahey Health (09/12/25)
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  • Senior Supervisor , System…

    Eversource Energy (Springfield, MA)
    …service and information needs and resolve complaints\. Working in conjunction with the call center and field personnel is accountable for managing customer ... management and workflow processes, coordination and scheduling of functions to ensure smooth operations of the Control Center , and coaches and mentors other… more
    Eversource Energy (10/01/25)
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  • Supervisor Employee Services Contact…

    Ryder System (Boston, MA)
    …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
    Ryder System (09/24/25)
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  • Pharmacy Technician Supervisor

    East Boston Neighborhood Health Center (East Boston, MA)
    …role position + Experience within the Health care industry working with health center or hospital operations SKILLS/ABILITIES: + Ability to use data to ... a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers...part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is… more
    East Boston Neighborhood Health Center (08/15/25)
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  • Administrative Supervisor , Home Care

    East Boston Neighborhood Health Center (East Boston, MA)
    …All Locations: 155 Addison Street Position Summary: The role of the Home Care Administrative Supervisor is to oversee the daily operations of the PACE Home Care ... a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers...part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is… more
    East Boston Neighborhood Health Center (08/30/25)
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  • Supervisor , Patient Registration

    East Boston Neighborhood Health Center (East Boston, MA)
    …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers in the country, ... part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is...10 Gove Street - Taylor Building Position Summary: The Supervisor of Patient Registration is responsible for all registration-related… more
    East Boston Neighborhood Health Center (07/17/25)
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  • Patient Service Rep - Gastroenterology Call

    Beth Israel Lahey Health (Boston, MA)
    …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
    Beth Israel Lahey Health (09/27/25)
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  • Patient Experience Representative I- Urology…

    Children's Hospital Boston (Boston, MA)
    …Representative role. This role provides customer service by assisting with our call center and various projects throughout the department. Key Responsibilities ... 82009BRJob Posting Title:Patient Experience Representative I- Urology Call CenterDepartment:UrologyAutoReqId:82009BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob… more
    Children's Hospital Boston (09/21/25)
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  • Call Center Trainer

    Teleperformance USA (MA)
    …**and assigned by supervisor or manager** **Qualifications** + **Minimum 1 year call center supervisory or training experience in high paced customer focused ... + **Ensure all policies and procedures are adhered to including Security, HR, Operations , etc.** + **Perform other related duties and assignments as** **required**… more
    Teleperformance USA (09/25/25)
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