- M&T Bank (Williamsville, NY)
- …** ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between ... Strong knowledge of departmental systems, documents and procedures Previous call center , banking operations, or customer service experience **Physical… more
- CSEA (Albany, NY)
- Member Solutions Center Supervisor JOB SUMMARY: The Member Solutions Center Supervisor reports directly to the Director of Membership. In partnership ... with the Director, the Member Solutions Center Supervisor ensures department goals are being...School diploma or equivalency.ANDFour years of experience in a customer service call center , a call intake… more
- Pearl Interactive Network (Albany, NY)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor ** **(CCS)** is responsible for providing supervision and leadership to … more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …Responsible for new employee training and development within items pertaining to customer service and call center support. **Job Summary:** Provide support ... to Account Representatives and Client Services Supervisor for all aspects of customer service,...customer service issues. **Responsibilities** **Job Duties:** + Call Center phone coverage for incoming calls and directing incoming… more
- City of New York (New York, NY)
- …structure to facilitate the development of a skilled, courteous and efficient Call Center ; review and monitor Customer Service Representatives calls (live and ... north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of...revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and… more
- Charles Evans Center (Bethpage, NY)
- Medical Secretary Assistant Supervisor Salary: $30.22/hour Monday-Thursday 10a-6p; Friday 9a-5p Bethpage, NY The Charles Evans Center (CEC) is a Federally ... medical, dental and mental health services. The mission of Charles Evans Center (CEC) is to provide high quality, comprehensive healthcare to underserved community… more
- Berkshire Bank (Queensbury, NY)
- Division: Retail Banking Department: Various Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86 Actual ... specific work location. Location: Queensbury, NY - 183 Quaker Rd Purpose/Objective: Identify customer needs to make needs-based sales and build customer loyalty.… more
- New York State Civil Service (Buffalo, NY)
- …Buffalo State NY Zip Code 14222 Duties Description The Civil Service Test Center Supervisor (TCS) is responsible for managing and overseeing test administration ... HELP No Agency Civil Service, Department of Title Test Center Monitor Supervisor Occupational Category No Preference...staff in the use of remote proctoring software.* Maintaining contact with Civil Service Test Administration staff before and… more
- conEdison (Rye, NY)
- …Excellent oral and written communication skills and committed to providing exemplary customer service. Required + All selected candidates will be required to ... training period and qualify for all requirements of the Operating General Supervisor role. On-going employment is contingent on successfully completing all training… more
- Veolia North America (New Rochelle, NY)
- …more than 350 locations across North America. **Job Description** **Position Purpose:** The Supervisor of Customer Service, New York is responsible for the ... overall environment of the customer service office(s), walk-in payment center (s) and...tariff processes and procedures. + Assist the Manager of Customer Operations, Manager of Metering and Supervisor … more