- Stony Brook University (Stony Brook, NY)
- …limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received during shift in a prompt, courteous and professional ... support for all hardware, software, applications, mobile device, account maintenance, customer education and service related requests. Collect all details pertaining… more
- Mount Sinai Health System (New York, NY)
- …other communications channels by providing superior customer service. The FPA Access Center which is centralized contact /call center for the Mount Sinai ... Supervisor III role within the FPA Access Center , you will be responsible for exemplifying patient experience...the various doctors' offices in our health system. The Supervisor III for the access center is… more
- Rochester Regional Health (Rochester, NY)
- …to protect patient confidentiality. REQUIRED QUALIFICATIONS: + 2 years' experience in Customer Service/ Contact Center PREFERRED QUALIFICATIONS: + High School ... Job Title: Supervisor , Communication CenterDepartment: Communications Center Location:...workflows, and ensuring seamless execution of department priorities and contact center best practices. + Performance Management:… more
- Broadview FCU (Buffalo, NY)
- …your hotel and rental car for this training. Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing the daily operations ... and effective member satisfaction goals and maintaining operational standards. The Supervisor will also be responsible for guiding, coaching, mentoring, and… more
- City of New York (New York, NY)
- …structure to facilitate the development of a skilled, courteous and efficient Call Center ; review and monitor Customer Service Representatives calls (live and ... north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of...revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and… more
- New York State Civil Service (Saranac Lake, NY)
- …Lake State NY Zip Code 12983 Duties Description The Civil Service Test Center Supervisor (TCS) is responsible for managing and overseeing test administration ... HELP No Agency Civil Service, Department of Title Test Center Monitor Supervisor Occupational Category No Preference...staff in the use of remote proctoring software.* Maintaining contact with Civil Service Test Administration staff before and… more
- New York State Civil Service (Buffalo, NY)
- …Buffalo State NY Zip Code 14222 Duties Description The Civil Service Test Center Supervisor (TCS) is responsible for managing and overseeing test administration ... HELP No Agency Civil Service, Department of Title Test Center Monitor Supervisor Occupational Category No Preference...staff in the use of remote proctoring software.* Maintaining contact with Civil Service Test Administration staff before and… more
- conEdison (Rye, NY)
- …Excellent oral and written communication skills and committed to providing exemplary customer service. Required + All selected candidates will be required to ... training period and qualify for all requirements of the Operating General Supervisor role. On-going employment is contingent on successfully completing all training… more
- Cardinal Health (Albany, NY)
- … service, and other patient services. + Oversee daily operations for patient access support contact center team of up to 20 team members and provides daily ... get life-changing therapies to patients who need them-faster.** **Job Summary** The Supervisor , Customer Service Management directly supervises staff that are… more
- Veterans Affairs, Veterans Health Administration (Syracuse, NY)
- …Environmental Management Services (EMS) of a Department of Veterans Affairs (VA) Medical Center . The primary purpose of this position is to exercise technical and ... responsible for the cleaning of all patient areas, corridor spaces throughout Medical Center , Operating Rooms, and all other areas as assigned. The position is… more
