- M&T Bank (Williamsville, NY)
- …** ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between ... Strong knowledge of departmental systems, documents and procedures Previous call center , banking operations, or customer service experience **Physical… more
- Pearl Interactive Network (Albany, NY)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor ** **(CCS)** is responsible for providing supervision and leadership to … more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …Responsible for new employee training and development within items pertaining to customer service and call center support. **Job Summary:** Provide support ... to Account Representatives and Client Services Supervisor for all aspects of customer service,...customer service issues. **Responsibilities** **Job Duties:** + Call Center phone coverage for incoming calls and directing incoming… more
- City of New York (New York, NY)
- …structure to facilitate the development of a skilled, courteous and efficient Call Center ; review and monitor Customer Service Representatives calls (live and ... north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of...revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and… more
- Albany Medical Center (Albany, NY)
- …Shift: Day (United States of America) Salary Range: $86,650.99 - $134,309.04 The Supervisor is part of the selection process which reviews, research, attends VAT, ... deployment to staff, learns troubleshooting and assists with evaluations and launches. The Supervisor interviews all new hires in the CVT, MIT and Structural Heart… more
- Berkshire Bank (Queensbury, NY)
- Division: Retail Banking Department: Various Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86 Actual ... specific work location. Location: Queensbury, NY - 183 Quaker Rd Purpose/Objective: Identify customer needs to make needs-based sales and build customer loyalty.… more
- New York State Civil Service (Buffalo, NY)
- …Buffalo State NY Zip Code 14222 Duties Description The Civil Service Test Center Supervisor (TCS) is responsible for managing and overseeing test administration ... HELP No Agency Civil Service, Department of Title Test Center Monitor Supervisor Occupational Category No Preference...staff in the use of remote proctoring software.* Maintaining contact with Civil Service Test Administration staff before and… more
- Guthrie (Big Flats, NY)
- …implement new procedures within the department. 3. Serves as the referral center for incoming and outgoing patients. a. Coordinates communication between referring ... and assures accuracy of essential data in various Communications Center and Transfer Center documentation methods, forms...monthly EMS audit. 7. Serves as the point of contact for pre‐hospital communications during mass casualty disasters and… more
- VF Corporation (Elmhurst, NY)
- ** Supervisor ** As a Floor Supervisor , you will lead, develop, and motivate a team of Brand Advocates, ensuring a consistent Best in Class customer experience ... Manager and Store Manager to maximize profitability by ensuring that customer engagement, story-telling merchandising, operations, and community connection are all… more
- Veolia North America (New Rochelle, NY)
- …more than 350 locations across North America. **Job Description** **Position Purpose:** The Supervisor of Customer Service, New York is responsible for the ... overall environment of the customer service office(s), walk-in payment center (s) and...tariff processes and procedures. + Assist the Manager of Customer Operations, Manager of Metering and Supervisor … more
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