- Protective Industrial Products (Latham, NY)
- JOB SUMMARY The IT Support Desk Supervisor leads and manages the helpdesk team to ensure timely and effective resolution of technical issues. They design and ... prioritization, and resolution. + Coordinate scheduling to ensure appropriate staffing and service coverage. + Implement and maintain support desk processes in… more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via...+ Report potential security or compliance issues promptly to supervisor . + Participate in documentation and review of change… more
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