• IT Support Desk Supervisor

    Protective Industrial Products (Latham, NY)
    JOB SUMMARY The IT Support Desk Supervisor leads and manages the helpdesk team to ensure timely and effective resolution of technical issues. They design and ... prioritization, and resolution. + Coordinate scheduling to ensure appropriate staffing and service coverage. + Implement and maintain support desk processes in… more
    Protective Industrial Products (11/16/25)
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  • Technical Support Analyst I

    GMHC (New York, NY)
    …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via...+ Report potential security or compliance issues promptly to supervisor . + Participate in documentation and review of change… more
    GMHC (10/23/25)
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  • IT Support Specialist II

    32BJ Benefit Funds (New York, NY)
    …and responds to alerts for hardware and software issues. + Provide excellent customer service , answer Help Desk phone in courteous and professional manner. + ... JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor , the IT Support Specialist II applies systems analysis techniques and… more
    32BJ Benefit Funds (11/20/25)
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