- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... of Universal Studios Hollywood, leading the presentation of channel and program performance across Universal Destinations and Experiences. Guest Experience Champion… more
- Stantec (Los Angeles, CA)
- …and efficient completionof Cx work and ensure compliance of project contract Cx requirements. - Direct, coordinate, mentor and support the project team to ... us and design your place with Stantec. Your Opportunity The Senior Project Manager is directly responsible for the overall successful execution and delivery of the… more
- The Hertz Corporation (Sacramento, CA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... forums (eg, weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights… more
- Amazon (Culver City, CA)
- …how advertisers engage with consumers via streaming media around the world. As a Senior Manager , Product Management - Tech, Ad CX Optimization, you will lead the ... is redefining the future of video advertising? Prime Video is looking for a Senior Manager , Product Management - Tech to lead our Ad Customer Experience (Ad CX )… more
- Coinbase (Sacramento, CA)
- …CSAT and increase automation rates. * Partner with design, engineering, and CX to deliver seamless, user-friendly support experiences that scale globally. ... and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE)...is responsible for defining and building the retail customer support experience. In this role, you will drive a… more
- Coinbase (Sacramento, CA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Coinbase (Sacramento, CA)
- …and probability, enabling you to interpret data effectively, validate assumptions, and support data-driven decision-making. * *Experience in CX and Compliance ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...AI can change analytics and build data foundations that support these future needs. Focus on creating data marts… more
- Amazon (San Francisco, CA)
- …Core NPI TPM team at eero is looking for an experienced Senior Software Technical Program Manager . As a Sr.TPM, you will be collaborating closely with the ... in Taipei, Taiwan and San Francisco. A Sr. Technical Program Manager is a creative problem solver,...within a day you'll work across Engineering, Product and CX teams to track and deliver new or improve… more
- Amazon (San Francisco, CA)
- …The Core NPI TPM team at eero is looking for an experienced Software Technical Program Manager . As a TPM, you will be collaborating closely with the existing ... software teams located in Taipei, Taiwan. A Technical Program Manager is a creative problem solver,...within a day you'll work across Engineering, Product and CX teams to track and deliver new or improve… more
- Coinbase (Sacramento, CA)
- …we produce insights which directly move the company's bottom line. Customer Support /Experience is one of the most critical touchpoints in Coinbase's relationship ... with our users - but the best support is the support that doesn't need...impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that… more