- Comcast (Philadelphia, PA)
- …message. + Works with outside vendors for quotes for all community investment program items, premium items, print materials and + fulfillment process. + Consistent ... for our customers. + Drive results and growth. + Support a culture of inclusion in how you work...other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Detail-Oriented; Communication Base pay is one part of… more
- Stantec (Philadelphia, PA)
- …and efficient completion of Cx work and ensure compliance of project contract Cx requirements. - Direct, coordinate, and support the project team to meet the ... Join us and design your place with Stantec. Your Opportunity The Project Manager is directly responsible for the overall successful execution and delivery of the… more
- The Hertz Corporation (Harrisburg, PA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... forums (eg, weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights… more
- General Motors (Harrisburg, PA)
- **Job Description** **Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy products and ... We are seeking a strategic, data-driven, and customer-obsessed **Customer Experience Manager ** to lead GM Energy's efforts in delivering seamless, insightful, and… more
- Coinbase (Harrisburg, PA)
- … support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class offering and ... * Enhance the Coinbase Debit Card support program by owning the full CX experience, setting quarterly goals, and driving targeted improvements. *What… more
- Coinbase (Harrisburg, PA)
- …CSAT and increase automation rates. * Partner with design, engineering, and CX to deliver seamless, user-friendly support experiences that scale globally. ... and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE)...is responsible for defining and building the retail customer support experience. In this role, you will drive a… more
- Coinbase (Harrisburg, PA)
- …and probability, enabling you to interpret data effectively, validate assumptions, and support data-driven decision-making. * *Experience in CX and Compliance ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...AI can change analytics and build data foundations that support these future needs. Focus on creating data marts… more
- Coinbase (Harrisburg, PA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Coinbase (Harrisburg, PA)
- …we produce insights which directly move the company's bottom line. Customer Support /Experience is one of the most critical touchpoints in Coinbase's relationship ... with our users - but the best support is the support that doesn't need...impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that… more
- Coinbase (Harrisburg, PA)
- …strategists to focus on execution. * *Strategic Initiatives:* Partner with the Manager , Consumer Content to support high-level strategic department planning, ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating… more