- Coinbase (Olympia, WA)
- …and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a critical role in ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...to provide the most trusted and value added customer support . Our team is dedicated to eliminating customer pain… more
- Amazon (Bellevue, WA)
- …across 3 pillars: (I) Quality Assurance (MSP CX -QA), (II) Deployment & Ramp-up (MSP CX -DR), and (III) Support (MSP CX -S). The role will part of the ... Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our… more
- Coinbase (Olympia, WA)
- …with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add an Engineering Manager ... job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure,...and implementation. * Be a thoughtful technical voice and support your team in making diligent architectural decisions. *… more
- Amazon (Seattle, WA)
- …a broader customer audience and encourages more sustainable shopping practices. The Pre-Owned CX Principal Product Manager will own defining and driving the ... impact. We seek an experienced and entrepreneurial Principal Product Manager - Technical with a passion for delivering world-class...mechanisms with senior leaders on the progress of the CX work and areas where support is… more
- Amazon (Seattle, WA)
- …with the best experience for customers and partners. As the Senior Product Manager - Technical (PMT) for Fire TV Personalization, you will be the single-threaded ... markets * Partner with multiple product, design, engineering, quality, and customer- support teams across Fire TV, Amazon Devices and other partner organizations… more
- Coinbase (Olympia, WA)
- …connection, and alignment. Attendance is expected and fully supported. The Senior Manager , HR Business Partner will support Coinbase's global Customer Experience ... their corresponding links. Additionally, Coinbase participates in the [E-Verify program ](https://static-assets.coinbase.com/e-verify.pdf) in certain locations, as required by law. Coinbase… more
- Amazon (Seattle, WA)
- …into the most trusted high-end online shopping destination. We are seeking a Program Manager (PM) with a strong background executing complex Customer Experience ... ( CX ) initiatives for Retail that involve content integration and...deadlines. The initial scope for this role is to support Product Managers and tech teams to build and… more
- Amazon (Bellevue, WA)
- …Delivery's Customer Experiences team (ADX CX ) is seeking a Senior Design Program Manager to architect the operational backbone that enables our design teams ... exceptional customer experiences. As you pursue operational excellence in CX , you will also join a community of design..., you will also join a community of design program managers in our broader ADX organization to leverage… more
- Amazon (Seattle, WA)
- …most trusted high-end online shopping destination. We are seeking a talented Senior Program Manager (Sr. PM) with a strong background managing complex, ... multi-organizational Customer Experience ( CX ) initiatives for Retail. This role will partner with...scale new features, build and integrate workflows, and drive program roadmaps for placements spanning Homepage, Detail Page, and… more
- Coinbase (Olympia, WA)
- …and probability, enabling you to interpret data effectively, validate assumptions, and support data-driven decision-making. * *Experience in CX and Compliance ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...AI can change analytics and build data foundations that support these future needs. Focus on creating data marts… more