- Coinbase (Olympia, WA)
- …and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a critical role in ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...to provide the most trusted and value added customer support . Our team is dedicated to eliminating customer pain… more
- Amazon (Seattle, WA)
- …of exclusive content which positions us well for the long-term. As a Principal Product Manager - Tech, Ad CX , you will lead the charge in defining, inventing ... responsibilities - Set a global product vision for Ad CX - Launch high impact products and services that...delivery experience - 8+ years of technical product or program management experience - Bachelor's degree - Experience with… more
- Amazon (Bellevue, WA)
- …across 3 pillars: (I) Quality Assurance (MSP CX -QA), (II) Deployment & Ramp-up (MSP CX -DR), and (III) Support (MSP CX -S). The role will part of the ... Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our… more
- Coinbase (Olympia, WA)
- …with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add an Engineering Manager ... job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure,...and implementation. * Be a thoughtful technical voice and support your team in making diligent architectural decisions. *… more
- Amazon (Seattle, WA)
- …a broader customer audience and encourages more sustainable shopping practices. The Pre-Owned CX Principal Product Manager will own defining and driving the ... impact. We seek an experienced and entrepreneurial Principal Product Manager - Technical with a passion for delivering world-class...mechanisms with senior leaders on the progress of the CX work and areas where support is… more
- Amazon (Seattle, WA)
- …with the best experience for customers and partners. As the Senior Product Manager - Technical (PMT) for Fire TV Personalization, you will be the single-threaded ... markets * Partner with multiple product, design, engineering, quality, and customer- support teams across Fire TV, Amazon Devices and other partner organizations… more
- Coinbase (Olympia, WA)
- …connection, and alignment. Attendance is expected and fully supported. The Senior Manager , HR Business Partner will support Coinbase's global Customer Experience ... their corresponding links. Additionally, Coinbase participates in the [E-Verify program ](https://static-assets.coinbase.com/e-verify.pdf) in certain locations, as required by law. Coinbase… more
- Amazon (Seattle, WA)
- …fun by using the Alexa and Echo products! Key job responsibilities As an Insights Program Manager on the Alexa Preview team, you will have the opportunity to ... insights to guide the prioritization of improvements to Alexa CX globally and to inform the direction of Alexa...leadership A day in the life As an Insights Program Manager on the Alexa Preview Team,… more
- Amazon (Seattle, WA)
- …into the most trusted high-end online shopping destination. We are seeking a Program Manager (PM) with a strong background executing complex Customer Experience ... ( CX ) initiatives for Retail that involve content integration and...deadlines. The initial scope for this role is to support Product Managers and tech teams to build and… more
- Amazon (Seattle, WA)
- …most trusted high-end online shopping destination. We are seeking a talented Senior Program Manager (Sr. PM) with a strong background managing complex, ... multi-organizational Customer Experience ( CX ) initiatives for Retail. This role will partner with...scale new features, build and integrate workflows, and drive program roadmaps for placements spanning Homepage, Detail Page, and… more