- Abbott (New York, NY)
- …through passion, partnership, and performance. Efficiently provide technical support solutions, including installation, corrective, pre-emptive, and proactive ... Division to its customers: + Responsible for providing on-site support to ADD customers + Support field...Responsible for maintaining ownership of customer issues until successful escalation or handoff takes place. **In addition, this position… more
- Cayuse Holdings (Albany, NY)
- …database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service ... **Overview** **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT... Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at… more
- Neuberger Berman (New York, NY)
- We are seeking an Investment Team Support Associate to join our team. This is a high-performing function within the Public & Private Markets, with a primary, ... Blackrock's Aladdin. This role will serve as an operational partner and escalation point for all Investment Teams, including Equities, Fixed Income, Loans,… more
- University of Rochester (Rochester, NY)
- …by a team of dedicated professional advisors whose work is designed to support the academic success of undergraduates in the College. This position provides ... involuntary time away from The College - Develop specialized programming designed to support the unique needs of students during their time away and facilitate their… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …escalations and works directly with Payment Integrity staff to resolve issues and escalation problems. . Provides backup support for Management as necessary. ... for reviewing medical records for appropriate provider documentation to support the principal diagnosis, co-morbidities, complications, secondary diagnosis, surgical… more
- Royal Communications Consultants Inc (New York, NY)
- …review Vendor Provided SOWs. * Liaise with external partners and vendors for support and change management. * Ensuring appropriate escalation to management. ... be on: management and product monitoring, health checks delivery, technical support and testing of the Trading Voice infrastructure. Responsibilities: * Management… more
- TD Bank (Melville, NY)
- …**Line of Business:** TD Wealth **Job Description:** The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the ... This leadership role serves as a key point of escalation and governance, maintaining rigorous standards of compliance and...expectations + Provides guidance, training, and mentorship to trading support staff to promote a culture of risk awareness… more
- Citigroup (New York, NY)
- The Fixed Income Rates eTrading production support team provides direct support to a diverse set of trading desks under the "Rates" banner. Your responsibilities ... and eliminating toil through automation by building/implementing solutions. The Apps Support Sr Analyst is a seasoned professional role. Requires understanding of… more
- Amalgamated Bank (New York, NY)
- Purpose of Position: To provide high-quality IT support and services that enable Bank employees to seamlessly access technology, empowering them to effectively serve ... and security protocols are followed.To serve as the first tier of support , using analytical problem-solving skills to troubleshoot and appropriately escalate issues.… more
- ManpowerGroup (New York, NY)
- Our client, a leading financial services organization, is seeking a Computer Support professional to join their team. As a Computer Support specialist, you will ... be part of the IT Support Department supporting the high-profile user community within a...manage hardware replacements, and troubleshoot technical issues to prevent escalation . **What's Needed?** + 3-5 years of experience providing… more