- Capital One (New York, NY)
- …lead & support audit & regulatory engagements + Ensure independent escalation of risk management gaps, issues, and concerns, including emerging risks and ... We operate at the forefront of risk management, providing support for novel and developing technologies, as well as...established deadlines, and provide clear and consistent communication to support accuracy and team alignment. In this role, you… more
- Oracle (Albany, NY)
- …+ Participate in operational rotations as either primary or secondary. Provide break-fix support for events and serve as escalation point for remediation; ... organization. Your focus will be on the architecture and support of cutting-edge datacenter network fabrics and systems. You...at the protocol level, coupled with coding skills to support the intensive automation required to operate a production… more
- BlackRock (New York, NY)
- …Regional Manager. This role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides first contact ... , incident resolution and seamless handoffs to Remote Resolve support , on-site Level 2 support and Level...and reviewing ticket data:** including triage, routing, and seamless escalation to Level 2/Level 3; proactively and continually driving… more
- TEKsystems (New York, NY)
- Job Description Essential Duties: 1. Provide Level 2 End User Support (30%) Monitor and respond promptly to support tickets in the queue(s). Document Service ... Desk ticket technical notes for escalation or resolution of service requests. Assist with Service...company. Send Corporate IT communications to internal customers. 2. Support and Maintenance of PCs (30%) Complete PC setup… more
- The Walt Disney Company (New York, NY)
- …enduring stories through live theater, we want to hear from you. **Manager, Application Support and Services** As a member of the Disney Theatrical Group IT Team, ... the Manager, Application Support and Services drives the timely delivery of assigned...the Product Owners + Work as the path of escalation for our Retail Team Product Owner, including but… more
- Cornerstone onDemand (New York, NY)
- **About the Role:** As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support ... customers. Your emphasis will be on operational excellence, leveraging advanced customer support tools and data analysis to drive strategic initiatives and ensure… more
- Evolent (Albany, NY)
- …Stay for the culture. **What You'll Be Doing:** The **Analyst, Application Support ** is a highly motivated person with excellent communication and interpersonal ... Evolent. This person will provide high quality operational, technical, and systems support to preserve customer satisfaction and internal business functions to aid… more
- City National Bank (New York, NY)
- *SENIOR SALES SUPPORT OFFICER - (TMSSO)* WHAT IS THE OPPORTUNITY? This position provides comprehensive support and backup to the Treasury Management Sales ... and post-sales implementation process within an assigned sales territory. Support includes business development activities, marketing activities, preparing treasury… more
- Santander US (New York, NY)
- Vice President, End User Technology: VIP Support Country: United States of America **Your Journey Starts Here:** Santander is a global leader and innovator in the ... You!** **The Difference You Make** : The **End User Technology VIP Support ** **Specialist** provides high-touch, white-glove technology support to Santander's… more
- GMHC (New York, NY)
- Technical Support Analyst I WFH Flexible * New York, NY (http://maps.google.com/maps?q=New+York+NY+USA+10018) * Information System Job Type Full-time Description ... TheTechnical Support Analyst Iprovides frontline technology support to...+ Experience using service desk ticketing systems for triage, escalation , and resolution of incidents (eg, Zendesk, Fresh service,… more