- The Strong (Rochester, NY)
- …setup for internal meetings, rentals, public programs, and high-profile events. The Support Specialist follows defined escalation protocols, documents support ... The Technology Support Specialist plays a vital frontline role in...in The Strong's technology team, delivering responsive and dependable support for both information technology (IT) and audiovisual (AV)… more
- Acxiom (Albany, NY)
- …+ Act as the key interface between the client and all relevant Acxiom product/ support teams. + Escalation point for status, issues, problems and feedback to ... account performance, identifying and communicating opportunities for additional Acxiom support . Develop the business by identifying and selling additional services… more
- IBM (Armonk, NY)
- …as a specialized domain expert inHashiCorp's products and the surrounding ecosystem and support an escalation path to progress strategic renewals across the ... entire customer journey * Partner with Customer Success Engineers to identify and manage customer risks and opportunities as they relate to product adoption, renewal and expansion * Work with Value Engineering to build assets that matter, HVDs and valuable… more
- Verint Systems, Inc. (Albany, NY)
- …region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and ... departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- Verint Systems, Inc. (Albany, NY)
- …region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintain high levels of customer satisfaction and ... other internal departments such as Pre-Sales, Channels, Sales Operations and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- BJs Wholesale Club (Albany, NY)
- …chain compliance. Lead internal/external audits and resolve operational issues with minimal escalation . + Support Special Initiatives and Transitions: Plan and ... than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a… more
- Ryder System (Albany, NY)
- …operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective ... Engineering Lead provides engineering, deployment of engineering solutions and support services for both cloud and on-premise network infrastructures. Provide… more
- TD Bank (New York, NY)
- …support to the development and testing teams to resolve data issues, including escalation support on complex issues + Supports partners and stakeholders in ... across multiple teams on all aspects of research, analysis, design, and support **Education & Experience:** + Degree, Postgraduate Degree, or Technical Certificate… more
- MTA (New York, NY)
- …cybersecurity risks, and remediation system testing, baseline, and best practices + Provide escalation support to project teams in their area of expertise to ... against cyber threats, comply with industry and regulatory standards, and support our business objectives by mitigating risk, reducing downtime, and safeguarding… more
- BlackRock (New York, NY)
- …cross functional teams in other technology initiatives and projects. + Provide escalation support and collaborate with technology teams to troubleshoot issues ... in office as well as remote work to best support and share the experience of our user base....of our user base. **Responsibilities:** + Provide engineering level support for corporate owned and personal Apple devices. +… more
Recent Jobs
-
QA Shop Floor Specialist II/III
- Legend Biotech USA, Inc. (Raritan, NJ)
-
Associate Principal Scientist, Combination Product Design Verification (Associate Director Equivalent)
- Merck & Co. (Rahway, NJ)