- Verint Systems, Inc. (Albany, NY)
- …region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintain high levels of customer satisfaction and ... other internal departments such as Pre-Sales, Channels, Sales Operations and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- Citigroup (Getzville, NY)
- …to ensure appropriate escalation in according with Issue Management and Escalation Policies. + Support management in the review and challenge process, ... Control team, the position will require the effective risk management oversight and support to the North Americas **Fixed Income and Commodities Middle Office and… more
- Ryder System (Albany, NY)
- …operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective ... Engineering Lead provides engineering, deployment of engineering solutions and support services for both cloud and on-premise network infrastructures. Provide… more
- University of Rochester (Rochester, NY)
- …+ Crisis Specialists respond to CPEP, and/or inpatient psychiatric units to support the de- escalation of patients, by providing patients with emotional ... units serving complex mentally ill patients in crisis within the hospital in support of a therapeutic milieu. The Crisis Specialists round the psychiatric units… more
- MTA (New York, NY)
- …cybersecurity risks, and remediation system testing, baseline, and best practices + Provide escalation support to project teams in their area of expertise to ... against cyber threats, comply with industry and regulatory standards, and support our business objectives by mitigating risk, reducing downtime, and safeguarding… more
- BlackRock (New York, NY)
- …engagements. + Monitor team dynamics and proactively resolve interpersonal issues before escalation . + Support Rachel's well-being and personal logistics as ... thinking, operational rigor, and emotional intelligence. **Key Responsibilities** **Executive Support & Strategic Partnership** + Translate Rachel's vision into… more
- Belcan (Hauppauge, NY)
- …to ensure visibility and accountability * Provide clear status reporting and escalation support for unresolved issues Cross-Functional Supplier Interface * ... Aerospace, Fluid Systems, Supply Chain Travel: Minimal (Local Onsite Support Required) #aerospaceconsulting #fuelsystems #supplierintegration Job Summary: We are… more
- MTA (New York, NY)
- …cybersecurity risks and remediation system testing, baseline, and best practices + Provide escalation support to project teams in their area of expertise to ... to the MTA agencies and administrative units through its operating and support units. The MTA IT Cybersecurity organization is responsible for identifying,… more
- Truist (New York, NY)
- …applications. Support system implementation, maintenance, and Level 2 escalation support . Collaborate with internal teams, including audit/regulatory teams ... a Developer to contribute to the development, enhancement, and support of applications specific to Equity Sales and Trading....and cross-bank groups, to support ongoing projects. Demonstrate a proactive approach to problem-solving… more
- Norsk Titanium US Inc. (Plattsburgh, NY)
- …to end-users, addressing IT-related inquiries and issues effectively and courteously + Provides escalation support to internal and external users and vendors of ... smooth operation and optimal performance through the identification, deployment and support of various hardware, software, and networking components. In a typical… more