- St. George's University (Great River, NY)
- …Coordinators, manages workflows, and directly engages applicants when higher-touch support is needed. This position also requires responsiveness and adaptability ... coaching and feedback, and ensure Coordinators are equipped with resources to support applicants effectively. + Collaborate with the Assistant Director of Admissions… more
- TD Bank (New York, NY)
- …oversight of Non-Models/EUCs,** which are analytical/computational tools that are used to support business processes and are not considered models. The role will ... support the governance of Non-Model/EUC risk to the bank...the business + Proactively analyzes potential risks and ensures escalation of key risks to appropriate areas and/or executive… more
- BlackRock (New York, NY)
- …capability of the service desk team, and working closely with product teams to support ongoing development and release cycles. We are united through a common zeal ... our clients feel supported and empowered at every stage. **Key Responsibilities:** + ** Escalation ownership:** Act as the escalation point for complex and… more
- Oracle (Albany, NY)
- …Responsible for providing the first line of on-site field system support that includes hardware, software, software applications, and networking to customers ... high level of customer satisfaction through the effective delivery of technical support and service programs. Customer support specifications may include product… more
- TD Bank (New York, NY)
- …part of TD's second line risk oversight function, they will leads and support the implementation of appropriate risk frameworks and related management activities to ... the business + Proactively analyzes potential risks and ensures escalation of key risks to appropriate areas and/or executive...to core functions + May be responsible for providing support for other major risk areas (eg Market, Credit,… more
- MongoDB (New York, NY)
- …Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 'follow-the-sun' support model with regional teams covering the Americas, EMEA, and APAC ... Technical Services team, leading regional teams of MongoDB 'core' and 'cloud' Support Engineers. Individuals in this team are experts in addressing issues related… more
- Oracle (Albany, NY)
- …Collaborate with cross-functional teams in operations, security, product, and support to resolve complex technical challenges and drive continuous improvement. ... US government customer environments, ensuring quick detection, thorough investigation, escalation , and resolution. + Perform continuous monitoring and proactive… more
- Bank of America (New York, NY)
- …Description:** This job is responsible for delivering end-to-end case management support to employees and managers around complex, multi-dimensional life events. Key ... probing to get to the root of an issue, identifying when a concern requires escalation or engagement with partners, and documenting facts in a system of record while… more
- TD Bank (New York, NY)
- …key stakeholders including the front office teams as well as the support functions including Technology and Operations * Build relationships with Compliance Advisory ... and external stakeholders * Proactively identify matters requiring additional review, escalation , and liaise with appropriate staff to resolve, as appropriate… more
- Albany Medical Center (Albany, NY)
- …core job duties related to throughput and capacity command, serving as a real-time escalation point for the team, a trainer and expert resource for staff. They are ... champion major flow initiatives and assisting with barriers or concerns. They support other clinical operational leaders and their respective teams when leadership… more