- Sprinklr (New York, NY)
- …100. Learn more about our culture here: The Sprinklr Way. **Job Description** + Local support of the Sprinklr NYC office and Global support of all Sprinklr users ... + Leading a team of IT support members and tracking & documenting of all ...overall day-to-day IT Helpdesk function + Act as an escalation point for unresolved issues, ensuring open, outstanding, and… more
- News Corp (New York, NY)
- …veteran status, or disability status. EEO/Disabled/Vets **Job Description :** Role - Desktop Support Manager Type - Initial few months will be in office 5 days ... Location - NYC - 1211 6th Avenue The Desktop Support Manager will play a critical role in organizing...service improvement across business units * Act as the escalation point for all Business critical requests and incidents… more
- University of Rochester (Rochester, NY)
- …recovery concepts. Using independent judgment, determines when situations warrant escalation to management, Public Safety or other inter-disciplinary teams. + ... with HIPAA standards + Respond to all localized Emergency Page Codes. Offer support , equipment and comfort to both patient and interdisciplinary teams as required by… more
- University of Rochester (Albany, NY)
- …serves as a final escalation point on complex issues. Provides on call support after hours as defined by the application support requirements. + Provides ... and applications. Researches, analyzes, designs and maintains information systems in support of human resource administration and projects. Monitors HR information… more
- GMHC (New York, NY)
- …processes, and financial documentation to ensure contract deliverables are met. + Support grant implementation and reporting for initiatives such as Ryan White and ... senior leadership discussions. + Perform other duties as assigned to support departmental operations and strategic agency goals. Team Leadership and Communication… more
- City of New York (New York, NY)
- …Blueprint for Housing and Homelessness, Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in ... driving the operations of all 1st and 2nd line support tickets in order to support HPD...this in their work prioritization, effort and where needed escalation - Responsible to technical documentation and follow up… more
- YAI (Manhattan, NY)
- …Key/Essential Functions & Responsibilities + Provides clerical and administrative support for PHC patients and their circles of support ... and collects information from appropriately authorized PHC patients and circles of support regarding medication requests in a call center environment and responds to… more
- Cayuse Holdings (Albany, NY)
- …log all customer interactions for escalated matters + Mobile telephony and device support + Video Conference Unit Troubleshooting + IP Telephony setup and support ... user accounts and setting permissions + Provide end user device management and support , including desktops, laptops, and PDAs + Navigate using remote desktop tools… more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... Advertising & Brand management business units. This role specifically will support audits over AXP brand-level and US Consumer product-level marketing… more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... regulatory frameworks would be highly desirable, but not mandatory. **Responsibilities:** + Support in the design and implementation of the Data Issue Management… more