- Lumen (Albany, NY)
- …Work closely with sales, product, CS peer partners, service delivery, and support teams to ensure a unified approach to customer success. * Performance ... key results (OKRs) related to customer success and satisfaction. * Customer Escalation Assistance: Assist in resolving escalation situations through various… more
- Wells Fargo (New York, NY)
- …as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (New York, NY)
- …as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (New York, NY)
- …as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- University of Rochester (Rochester, NY)
- …Patient Services team, serve as the functional/technical and customer service escalation expert, assign work, coordinate and deliver training, champion process ... of the Patient Services Management Team. **Functional/Technical and Customer Service Escalation Expert** + Provides day to day functional/technical expertise to the… more
- Shrub Oak International School (Mohegan Lake, NY)
- …education or residential school settings, particularly with students requiring psychiatric support and stabilization. + Experience working with individuals on the ... supportive environment. + Prior experience in crisis intervention and de- escalation techniques. + Previous participation in research, training, or professional… more
- Wells Fargo (New York, NY)
- …as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (New York, NY)
- …as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- NTT America, Inc. (NY)
- …ensuring delivery teams exceed client expectations and enhancing service quality. + Escalation & Crisis Management: Function as the senior escalation resource ... DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid… more
- Citigroup (New York, NY)
- …for regional Regulatory inquiries and periodic requests. + Key in-business escalation point for emerging counterparty risk events and crisis management. **Job ... + Daily management of client portfolio exposures and senior escalation contact for counterparty-related risk issues. + Participation in prospective… more