- University of Rochester (Rochester, NY)
- …+ Crisis Specialists respond to CPEP, and/or inpatient psychiatric units to support the de- escalation of patients, by providing patients with emotional ... units serving complex mentally ill patients in crisis within the hospital in support of a therapeutic milieu. The Crisis Specialists round the psychiatric units… more
- NBC Universal (New York, NY)
- …Production Technology Support and Maintenance + Deliver 24/7 technical escalation support to uphold a sophisticated broadcast production ecosystem spanning ... management of a dynamic team providing best-in-class live television production support for NBCU, with forward-looking planning and execution around live television… more
- SMBC (White Plains, NY)
- …and incident logs. Provide support on all IT infrastructure-related issues and escalation support for all other IT departments. Manage incident response for ... servers, back-up systems and firewalls. Monitor system performance daily. Provide support on all IT infrastructure-related issues. Manage incident response for any… more
- Fortress Brand (New York, NY)
- …within your pod, fostering high-level relationships with client leadership and providing escalation support to account management teams. + Collaborate with ... We work effectively to give every client the hands-on support , niche knowledge, and first-access they need to win...~5-7 accounts as the primary media buyer with strategist/analyst support as needed for operational support . +… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …up needed. * Organizes and completes daily operational administrative work. * Provides escalation support for level I & level II calls. Minimum Qualifications: ... and performance. * Participates in meetings, training, and skill development to support career path and individual development plans. * Identifies and follows… more
- MTA (New York, NY)
- …cybersecurity risks and remediation system testing, baseline, and best practices + Provide escalation support to project teams in their area of expertise to ... and maintaining cybersecurity tools, configurations and risk mitigation to support Information and Operational Technology applications and/or infrastructure products… more
- Paylocity (Rochester, NY)
- …reporting dashboards. + Strong analytical and trouble shooting skills for high-level escalation support . + Demonstrated success in resource planning, workforce ... and a 401(k) match, as well as perks that support you, your family, and your finances. And if...Service Representatives, Team Leads, and Managers, providing guidance and support as needed. The Senior Manager plays a critical… more
- C&W Services (Corfu, NY)
- …frequency drives, and electrical distribution systems. + Act as first level escalation support for the control system technician teams. Appropriately escalate ... and more. The CSL is depended upon to provide support to the Operations and Maintenance team through the...downtime situations to vendors or headquarters for support to restore equipment operation. + Apply subject matter… more
- Philips (Latham, NY)
- …Adhere to established training, quality, and safety requirements. + Utilize tools, support , resources, and escalation processes within required time frames to ... The _Field Service Engineer_ provides on-site, online and phone support within the zone and nationwide, as required, to resolve complex technical problems and… more
- Compass Group, North America (New York, NY)
- …phone communications and distributing to the assigned contact. + Provides problem escalation support and issue resolution. Follows-up on service challenges and ... that require tech services for their events. + Follows SOPs for audio-visual support , as provided by the AV Manager and Director of Technology and Operations.… more