• Audio Visual Technician (On Call) New York City

    Compass Group, North America (New York, NY)
    …phone communications and distributing to the assigned contact. + Provides problem escalation support and issue resolution. Follows-up on service challenges and ... that require tech services for their events. + Follows SOPs for audio-visual support , as provided by the AV Manager and Director of Technology and Operations.… more
    Compass Group, North America (08/15/25)
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  • Software Engineer, Backend - DevX Server…

    Coinbase (Albany, NY)
    …of complicated technical problems and incidents, provide appropriate communication and escalation . * Support and maintain our current infrastructure offerings ... to maintain a high level of service and availability to the rest of the organization. * Develop strong and effective working relationships with the rest of the Infrastructure organization, Security, business partners, stakeholders and vendors * Keep up to date… more
    Coinbase (09/18/25)
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  • Senior Azure Cloud Infrastructure Engineer (Open…

    Penguin Random House (New York, NY)
    …Teams. + Assists with Client Systems Design Team projects and provides escalation support as needed. + Maintains documentation, team knowledge transfer ... sessions, and peer-review of designs. **Please apply if you meet the following qualifications:** + A minimum of three years' experience in a hybrid global Microsoft enterprise + Proficient with Azure and M365 services including Azure OpenAI, AI & ML Studios,… more
    Penguin Random House (09/10/25)
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  • IT Support Desk Supervisor

    Protective Industrial Products (Latham, NY)
    …and performance management. + Manage daily operations of the IT support desk, including ticket assignment, escalation , prioritization, and resolution. ... JOB SUMMARY The IT Support Desk Supervisor leads and manages the helpdesk...effective resolution of technical issues. They design and implement support processes and policies that enhance service delivery and… more
    Protective Industrial Products (09/24/25)
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  • Branch Administrative Support Manager

    Amalgamated Bank (New York, NY)
    …is decisioned and closed for BOSS processing overnight + Provides first line escalation for Branch Support for immediate System issues. Constraints may require ... Amalgamated Bank is seeking an enthusiastic Branch Administrative Support Manager. Reporting to the Branch Sales &...the Branch Sales & Service Manager, the Branch Administrative Support Manager (BASM) manages all operational, audit, and training… more
    Amalgamated Bank (09/24/25)
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  • Manager, Programmatic Activation - IQVIA Digital…

    IQVIA (New York, NY)
    …insights to clients and internal stakeholders. + **Technical Troubleshooting & Platform Support :** Serve as an escalation point for technical issues related ... troubleshooting, and optimization. Set clear goals, provide ongoing feedback, and support career growth. + **Campaign Setup & Execution:** Oversee and participate… more
    IQVIA (09/24/25)
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  • Lead Project Manager

    Celonis (New York, NY)
    …You will be their primary point of contact for product feature requests and escalation of support issues. + Regularly communicate project status, covering key ... of our customers' journeys, which includes Consulting Services, Academy and Customer Support . We are thought leaders with deep product, technical and domain… more
    Celonis (08/29/25)
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  • Manager, US Operational and Data Risk

    Scotiabank (New York, NY)
    …defense responsibilities for the US operations (starting with Corporate Functions). + Provide support for the timely escalation of review findings and reporting ... of reporting to senior management, committees on Operational and Data Risks. + Support the team in executing ORM activities such as New Initiatives assessment, KRIs,… more
    Scotiabank (08/09/25)
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  • School Based Mental Health Supervisor (NYS LCSW…

    Graham Windham (New York, NY)
    …including carrying a specific caseload + Responds to student crises and provides de- escalation and support + Provides direct clinical supervision of School Based ... - $78000.00 Salary/year Job Shift Day Job Category School-Based Early Support Description About Graham: Graham provides life-changing tools and resources for… more
    Graham Windham (09/02/25)
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  • Security Officer - Shelter Unarmed Full-Time

    Allied Universal (New York, NY)
    …to incidents and critical situations in a calm, problem-solving manner, assisting with de- escalation and support as needed. + Conduct regular and random patrols ... proprietary scheduling platform to claim open shifts at client sites + Support operations across a range of environments including commercial real estate,… more
    Allied Universal (09/24/25)
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