- Acxiom (Albany, NY)
- …Sales, Professional Services, Engineering, Finance, Delivery, Marketing, Training, and/or Support . **COMPETENCIES** + **Revenue Driver:** Ability to contribute to ... Leads or facilitates contract negotiations for new business and renewals. + Escalation points for status, issues, problems, and feedback to client/stakeholders and… more
- SitusAMC (New York, NY)
- …ensuring satisfaction and retention. + Serve as the primary point of escalation for clients, proactively addressing concerns and resolving issues. + Develop a ... and Development: + Manage and mentor a team of support staff. Coordinate/collaborate with business head in offering strategic...using data-driven insights to guide improvements. + Business Development Support : + Support the business head in… more
- Mount Sinai Health System (New York, NY)
- …the execution of tasks as part of any application implementation and support : system components, testing, documentation of workflows and other project information. ... will ensure systems are integrated and functioning in addition to the support of end users. **Qualifications** **Education Requirements** + Bachelor?s degree in… more
- TD Bank (New York, NY)
- …Provide the leadership team with relevant Management Information, reporting, and support to ensure Global Control Room operational issues (eg, vendor issues ... GCR in order to identify themes and emerging risks, process and escalation enhancement. Timely reporting on findings and/or recommendations for enhancements, to the… more
- National Safety Council (Syracuse, NY)
- …most unintentional injuries and deaths occur. We are currently looking for a Technical Support Representative to join us in our mission to save lives and prevent ... management for resolution. What You'll Do: + Professionally handle customer support calls, chat (multiple, simultaneously), email and/or other communication, meeting… more
- GE HealthCare (NY)
- …manner, ordering repair parts, and managing cycle times. + Utilize the GEHC escalation process, as needed, and work closely with region and national support ... checks (including a federal government background check if assigned to support a contract with the federal government). **Special Physical Requirements:** +… more
- Family Life Academy Charter Schools (Bronx, NY)
- …JOB DESCRIPTION Reporting to the Principal, the Social Worker provides direct crisis support to students and schools. The Social Worker will identify and have access ... and the relevant state and federal laws, rules and regulations to support students. Key Responsibilities: + Demonstrate understanding of diversity and sensitivity to… more
- SUNY Upstate Medical University (Syracuse, NY)
- …Under the guidance of the Customer Service Supervisor, the Senior Telephone Support Clerk is responsible to promptly answer incoming telephone calls, provide ... to insurance billing information of existing accounts. The Senior Telephone Support Clerk is also responsible for providing complete follow-through on necessary… more
- Citigroup (New York, NY)
- …exceptions for US Card and Retail Bank businesses. Create documentation to support the KYC Simplification Program, including updating the Integrated Project Plan and ... to the planning phase. Facilitate initial and ongoing communication, escalation , and resolution process through standardized communication routines and tools.… more
- Wellington (New York, NY)
- …**Responsibilities** + Manage onboardings with counterparties to deadlines provided; are escalation poc for other analysts + Amend trading agreements (ISDA, MSFTA, ... our community and are essential to our culture. In support of this commitment, our employees work from our...our community and are essential to our culture. In support of this commitment, our employees work from our… more