- ASM Research, An Accenture Federal Services Company (Albany, NY)
- Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff ... + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the...as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been… more
- Amazon (New York, NY)
- …Key job responsibilities - Develop comprehensive financial strategies that support short-term and long-term business objectives - Partner with cross-functional ... incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ years of solving complex business challenges… more
- JPMorgan Chase (New York, NY)
- …remediation. The team supports top-down risk analysis, real-time issue detection, escalation , and root cause remediation. **Job Responsibilities:** + Develop, draft, ... + Serve as a subject matter expert on rules and regulations, providing critical support and guidance to teams across the firm + Engage the trading desks and… more
- JPMorgan Chase (New York, NY)
- …Payments team, you will monitor and conduct real-time Credit Decisions (Approval/Rejection/ Escalation ) of Intraday payments to make credit decisions based on factors ... agenda). + Continually challenge and improve Risk reports and views and support the Payments Chief Risk Officer as needed. **Required Qualifications, Capabilities… more
- ALWAYS COMPASSIONATE HEALTH (Melville, NY)
- …focus to the business. ESSENTIAL DUTIES AND RESPONSIBILITIES:Clinical Supervision & Support * Provide direct clinical supervision to infusion nurses within the ... with pharmacy, intake, and case management teams regarding clinical status, escalation needs, and case continuity.* Participate in interdisciplinary meetings and… more
- Allied Universal (New York, NY)
- …customers we serve. Allied Universal is currently hiring Field Supervisors to support operations for remotely managed accounts by performing on-site supervision of ... to inspect & supervise SPs in field + Address escalation of "after hours" & "cold start" calls to...Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone + Graduate of… more
- GE Aerospace (Schenectady, NY)
- …outcomes for GE and GE partners. You will provide the necessary support on pre- and post-contractual administration & management, terms & conditions (T&Cs) ... by driving business reviews on a regular cadence, with the responsibility to escalation frequency & attendance as defined by standard work + Assure timely resolution… more
- Insight Global (New York, NY)
- …international law firm client. This individual will be a member of the firm's IT support team and will provide technical phone support for the business and for ... manner. * Ensures all requests from users are logged and escalation procedures are followed. Maintains problem status/resolution information in ticketing database.… more
- FLACRA (Rochester, NY)
- …behavioral health symptoms. This role requires timely, person-centered care to support individuals in crisis and facilitate their return to stability. Minimum ... to each client's needs. + Provide crisis counseling, psychoeducation, and de- escalation strategies to address immediate concerns. + Deliver therapeutic interventions… more
- Oracle (Albany, NY)
- …**Operational Readiness & Launch** + Ensure monitoring, runbooks, automation, dashboards, and escalation paths are in place for Day-0 launch. + Partner with NOC, ... experience and operational excellence standards. + Ensure resource requirements needed to support a particular program are in place. Look around corners and… more