- University at Albany (Albany, NY)
- …management and project management processes and workflows. + Serve as a point of escalation for Field Support Specialists; deploying to the field, as needed. + ... The Specialist works on service and project teams in support of the University's research, teaching and learning, information...automate the configuration and management of Apple endpoints and support MacOS across a range of versions. + Develop… more
- Custom Computer Specialists (Hauppauge, NY)
- …Systems/Network Engineer will provide the below: RESPONSIBILITIES: + Provide third level support to the system engineering escalation process. + Monitor queue ... for over 45 years. We continue to successfully deliver network integration, support services, product solutions, and application services to our valued clients. Our… more
- Kyndryl (New York, NY)
- …project planning **Employee and Team Enablement** + Payroll Queries & Issue Resolution: Support HR Services for L2 escalation & query resolution + Communication ... payroll with HR & finance + Global Projects Implementation: Support and drive to implement global payroll systems projects...a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into… more
- Helio Health Inc. (Syracuse, NY)
- …crisis intervention, and coordination with internal and external supports + Provide support through counseling and de- escalation techniques + Engage in regular ... mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health we are seeking...services to individuals who meet risk criteria and intensive support for mental health concerns. This position is ideal… more
- MongoDB (New York, NY)
- …to once per quarter, responding to critical incidents and ensuring service reliability with support from team playbooks and escalation paths + Own our core ... Atlas + Develop and evolve APIs, data models, and pipelines that support experimentation, personalization, and partner integrations + Contribute to components that… more
- Albany Medical Center (Albany, NY)
- …to achieve best negotiation outcomes. + Develops timely, efficient payer issues escalation processes in support of revenue cycle and/or clinical operations ... to key stakeholders and senior organizational leadership to influence and support AMHS's continued evolution of its payer contracting strategies. The Director… more
- Binghamton University (Binghamton, NY)
- …students to available on and off-campus support services + Providing support for petition review and escalation + Developing, planning, and participating ... Specialist to join the Division of Advising & Academic Excellence to support students enrolled in exclusively online programs. The Enrollment and Advising Specialist… more
- University of Rochester (Rochester, NY)
- …user support procedures, and asset records. + Serves as a Tier 2 escalation point for complex support cases; assists team members and customers with urgent ... key technical resource for the Customer Technology team, delivering Tier 1-2 support and solutions across hardware, software, and systems. Provides frontline and… more
- Wells Fargo (New York, NY)
- **About this role:** Wells Fargo is seeking a Business Relationship Support Specialist in Technology Division as part of Commercial Banking. Learn more about the ... policies, procedures, and compliance requirements + Handle complex customer issues which include escalation and resolution + Lead team and serve as a subject matter… more
- Molina Healthcare (Yonkers, NY)
- …spectrum of liability types. + Develop and maintain policies, workflows, and escalation protocols to support efficient and compliant subrogation operations ... across Medicaid, Medicare, and Marketplace populations. + Collaborate with legal, claims, provider relations, finance, and compliance departments to ensure coordination and alignment on recovery efforts. + Monitor case outcomes and vendor performance to ensure… more