- University at Albany (Albany, NY)
- …for executing assigned projects with varying degrees of complexity. + Act as the escalation point of contact for all issues within assigned projects. + Manage key ... proficiency of industry standard project management tools. + Provide scheduled support and consultation outside normal business hours, including occasional evenings,… more
- M&T Bank (Buffalo, NY)
- …financial and human capital planning to ensure short- and long-term priorities support and protect the Bank from internal and external cybersecurity threats. ... Manage team performance, mentoring, career development, and resource allocation to support both tactical and strategic initiatives. + Present operational outcomes,… more
- City of New York (New York, NY)
- …Assistance Program (SNAP), Medicaid, Domestic Violence Services, Home Care Services, Child Support Services, and numerous other critical support benefit programs ... overseeing the implementation of corrective actions; providing relationship management and escalation services on behalf of HRA clients and service providers with… more
- Mizuho Corporate Bank (New York, NY)
- …of the control environment. + Review and validate the design, thresholds, and escalation protocols of resilience metrics to ensure they align with the firm's risk ... an independent perspective and documenting observations, recommendations, and concerns. + Support internal and external examinations by preparing evidence of robust… more
- City of New York (New York, NY)
- …Assistance Program (SNAP), Medicaid, Domestic Violence Services, Home Care Services, Child Support Services, and numerous other critical support benefit programs ... overseeing the implementation of corrective actions; providing relationship management and escalation services on behalf of HRA clients and service providers with… more
- JPMorgan Chase (New York, NY)
- …and execute the risk governance processes including standards and procedures, escalation , and resolution as well as maintain related control documents including ... review agenda items and participate in Business and Risk Committees to provide support , guidance and risk review. + Represent Risk Management in regulatory exams and… more
- University of Rochester (Rochester, NY)
- …standards + Utilizing independent judgment, determines when situations warrant escalation to Department Management, Administrator On-Call, Security and/or Public ... + De-escalate situations involving dissatisfied customers, offering patient assistance and support . **Technical Knowledge and Ability** + Monitors nurse call panel… more
- M&T Bank (Buffalo, NY)
- …**Primary Responsibilities:** + Work closely with Technology management, senior Engineers, and support teams on a regular basis to implement and manage the design, ... may include infrastructure review, implementation, and design, creation of support and architectural documentation, standards, policies, analysis, and testing. +… more
- Target (White Plains, NY)
- …management, process efficiency and improvement + Experience executing daily/weekly workload to support business priorities and deliver on sales goals **As an Offs** ... not using any mobile devices while driving. + Understand and leverageappropriate escalation tools to solve process and/or guest issues; notify leader(s) as needed.… more
- Molina Healthcare (Rochester, NY)
- …business goals. * Assist Provider Engagement Specialists with training and problem escalation . * Accountable for use of standard Molina Provider Engagement reports ... training materials. * Facilitates connectivity to internal partners to support appropriate data exchanges, documentation education and patient engagement activities.… more
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