- Compass Group, North America (New York, NY)
- …and daily activities to ensure timely, accurate completion of tasks Escalation point for service delivery breakdowns, issues, customer feedback; resolve issues ... leadership when necessary Oversee and assist with integration of new team members Facilitate/ support events as appropriate May serve as point of contact for external… more
- Amazon (New York, NY)
- …to drive and improve product capabilities. * Manage bottlenecks, provide escalation , anticipate, and make trade-offs, balance the business needs versus technical ... or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Premier Medical Group of the Hudson Valley (Kingston, NY)
- …Assistance + Employee Assistance Program (EAP) for mental health and wellness support + And Much More! We are seeking dedicated and compassionate individuals ... in a fast-paced environment, where critical thinking skills and process of escalation are essential. + EMR platform experience. + Proficiency in collecting blood… more
- Citigroup (New York, NY)
- …Engagement Manager for Citi's Services businesses, responsible for the promotion, support , monitoring, reporting and leadership on Citi's interactions with its ... to ensure completeness and responsiveness of submissions, and the timely escalation and resolution of potential issues. + Communicating extensively (orally and… more
- Highmark Health (Albany, NY)
- …confidence regardless of the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge ... limited impact, customer inquiries, comments, and concerns with the most limited escalation consistent with company policies and processes. + Other duties as… more
- WMCHealth (Valhalla, NY)
- …project changes and interventions to achieve project outputs. + Provide direction and support to project team + Constantly monitor and report on progress of the ... project to all stakeholders including appropriate escalation . Present reports defining project progress, problems and solutions + Complete project evaluations and… more
- conEdison (New York, NY)
- …to deal with conflicts in a reasoned, persuasive manner. Recognizes the need for escalation to management for issue resolution and support . Required + Presents ... information and successfully conveys a point of view in a professional manner. Required + Demonstrates commitment to accepting new challenges and takes an active role in developing personally and professionally. Demonstrates excellent listening skills and is… more
- Marriott (New York, NY)
- …the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and ... using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to… more
- Nestle (Bohemia, NY)
- …to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. Join us to innovate for impact ... quality of service to the customers. * Provide guidance on exception and escalation handling. * Lead team towards a continuous improvement mindset. * Oversee target… more
- Robert Half Finance & Accounting (Rochester, NY)
- …compliance with federal, state, and local regulations. * Serve as the escalation point for payroll errors, corrections, and employee concerns, providing timely ... finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position… more