- Bank of America (New York, NY)
- …challenges risk controls, governance and culture to ensure the timely identification, escalation , debate and remediation of risk across the organization. + People ... factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all… more
- Catholic Health (Buffalo, NY)
- …Rehab facilities, CHIP, Retail/Oral Pharmacy and Home Care. The position will support the Catholic Health Infusion Pharmacy, Retail/Oral Pharmacy and Home Care and ... and processing of denied claims or other rebill efforts for follow up or escalation to ensure payment. A high level of customer service is expected in this… more
- Publicis Groupe (New York, NY)
- …across the full suite of the client's activities. The Vice President serves as the escalation point of contact for clients and internal teams and will work in close ... talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person… more
- Compass Group, North America (New York, NY)
- …other departments. + Develops and maintains positive working relationships with others, and support team to reach common goals. + Ensures front desk work area is ... that may arise within the Lobby operation, resolving them, or following escalation procedures as required. + Performs other duties as assigned. **Qualifications:** +… more
- Oracle (Albany, NY)
- …and improve customer outcomes. + Act as the point of escalation for critical integration services, safeguarding service reliability for mission-critical customer ... flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We… more
- Cardinal Health (Albany, NY)
- …Independently determines method for completion of new projects + Serve as an escalation point for complex functional and technical issues + Provide end-to-end views ... No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …time taken to resolve customer issues. + Performs incident notification and escalation of problems/request/issues to responsible party. + Performs follow up on all ... Qualifications** + Bachelor's Degree (May be substituted with equivalent experience) + HDI Support Center Team Lead Certified a plus + 3-5 years of experience as… more
- Western Digital (Albany, NY)
- …Africa. + **Orchestrate daily operations** : Oversee real-time monitoring, exception management, escalation protocols, and recovery planning for NA & EMEA regions. + ... enhancements to visibility platforms and control tower capabilities. + ** Support strategic initiatives** : Enable network design, scenario modeling, improvement… more
- Highmark Health (Buffalo, NY)
- …calls, triage cases, and/or build cases if inventory levels require support . **ESSENTIAL RESPONSIBILITIES** + Handle all inbound phone requests from providers ... to while gathering all required documentation.Appropriately evaluate call and determine if de- escalation is required. + Ensure accuracy of data entry to prevent… more
- OLV Human Services (Buffalo, NY)
- …youth served range from infants to teens and require various levels of supervision, support , and intervention, as they work through and deal with the issues that ... are therapeutic, respectful and trauma sensitive. + Utilizes preventative and de- escalation techniques that are consistent with Therapeutic Crisis Intervention (TCI)… more