- HTC Global Services Inc (Brooklyn, NY)
- …and performance tuning. + Incident & Problem Management: Act as final escalation point for critical infrastructure issues; perform root cause analysis (RCA) and ... advantage. Experience & Certification Requirements: + Experience: 13-15 years in infrastructure support /engineering, with at least 3-4 years in an L3 or equivalent… more
- Sharecare (Albany, NY)
- …applicable authorization, company policies, and HIPAA regulations. This role also provides support to team members and management by serving as a subject matter ... expert, trainer, and escalation point. The Lead plays a key role in ensuring high-quality output and operational consistency by mentoring colleagues, assisting with… more
- Publicis Groupe (New York, NY)
- …while mapping back to strategic intent; serve as key point of escalation for day-to-day client needs. + Collaborate with Strategy, Investment, Search and ... talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person… more
- M&T Bank (Buffalo, NY)
- …all of the following depending on business/departmental requirements: + Support project-based activities aligned to software development, technical engineering, ... accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Maintain M&T internal control standards, including… more
- Paycom Online (Melville, NY)
- …partners accountable to project objectives and timelines + Provides technical and functional support to all internal and external parties with a Paycom Project Plan ... client industries and expands knowledge base** + **Able to operate in de- escalation and key decision-making scenarios with guidance from direct supervisor** +… more
- Bank of America (New York, NY)
- …challenges risk controls, governance and culture to ensure the timely identification, escalation , debate and remediation of risk across the organization. + People ... factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all… more
- Catholic Health (Buffalo, NY)
- …Rehab facilities, CHIP, Retail/Oral Pharmacy and Home Care. The position will support the Catholic Health Infusion Pharmacy, Retail/Oral Pharmacy and Home Care and ... and processing of denied claims or other rebill efforts for follow up or escalation to ensure payment. A high level of customer service is expected in this… more
- Publicis Groupe (New York, NY)
- …across the full suite of the client's activities. The Vice President serves as the escalation point of contact for clients and internal teams and will work in close ... talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person… more
- Compass Group, North America (New York, NY)
- …other departments. + Develops and maintains positive working relationships with others, and support team to reach common goals. + Ensures front desk work area is ... that may arise within the Lobby operation, resolving them, or following escalation procedures as required. + Performs other duties as assigned. **Qualifications:** +… more
- Oracle (Albany, NY)
- …and improve customer outcomes. + Act as the point of escalation for critical integration services, safeguarding service reliability for mission-critical customer ... flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We… more
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