- City of New York (New York, NY)
- …jobs in production and test environments, tracking of the status of submitted jobs, escalation to Level 2 support during failure scenarios as well as additional ... The Job Admin Analyst will perform Tier 1 production support for FMS/3 supported production applications as well as...FMS/3 supported production applications as well as Tier 1 support for the FMS/2 Budget support . Said… more
- IBM (Armonk, NY)
- …Program (CAP) Manager passionate about driving operational excellence through advanced escalation expertise and proactive risk mitigation for our clients! In this ... role, you will support customers by resolving complex issues beyond standard procedures,...structured action plans that resolve critical customer issues, drive de- escalation strategies, and prevent future risks. * Collaborate with… more
- M&T Bank (Amherst, NY)
- …to obtain needed. information. + Responsible for customer issue until resolution or escalation and follow-up with the customer once servicing is complete to ensure ... in accordance with the Company's Risk Appetite.Identify risk-related issues needing escalation to management. + Maintain M&T internal control standards, including… more
- Arrow Electronics (Melville, NY)
- …the delivery of the Microsoft SPLA program, including contract management and handling support escalations + Act as the primary escalation point for ... relationships with internal teams and vendors to ensure seamless collaboration + Support in the design and execution of Go-To-Market activities in collaboration with… more
- Wells Fargo (New York, NY)
- …providing analysts with a deep understanding of operational functions that support CIB's deal execution, client engagement, and risk management. Analysts will ... that improve business processes, enhance data and reporting capabilities, and support cross-functional change efforts. It is designed to provide undergraduate… more
- Wells Fargo (New York, NY)
- …Banking Analyst. Analysts will work with Corporate Banking team members to support its financing and relationship management efforts. Analysts assist with end-to-end ... Wells Fargo's Risk Committee approval; + Assisting with deal closings; + Support the management of existing client relationships through the ongoing monitoring of… more
- Airtable (New York, NY)
- …Airtable to transform how work gets done. We're looking for a Senior Developer Support Engineer to join our growing Developer Support Engineering (DSE) team. ... digging into platform internals, and wants to shape the support experience for both developers and enterprise admins. This...or undocumented problem spaces. + Act as a technical escalation point for teammates, offering insight on advanced issues… more
- NBC Universal (New York, NY)
- …drives operational efficiency, and provides a high level of employee support and advocacy. Key Responsibilities: Leave of Absence Administration + Oversee ... + Monitor leave trends and provide insights to leadership for program improvements. Escalation Management + Serve as the primary point of contact for complex or… more
- Google (New York, NY)
- …role. **Preferred qualifications:** + Experience in consumer software or customer support operations. + Understanding of technical details with the ability to ... + Ability to manage multiple projects and driving completion with minimal support alobg with attention to detail. + Excellent problem-solving skills, with the… more
- Elmcrest Children's Center (Syracuse, NY)
- Therapeutic Support Services Staff Job Details Level Management Job Location Main Campus - Syracuse, NY Position Type Full Time Education Level High School Salary ... - $75000.00 Salary/year Job Shift Day/Evening Description Position Statement: The Therapeutic Support Services (TSS) staff serve as a vital resource within the… more
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