- Capital One (Albany, NY)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that ... these same needs going forward. As an Senior Associate, Support Engineer, you will be a cornerstone of the...and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that… more
- Amazon (New York, NY)
- …adaptable, and hardworking applicants to join our IT Services organization as an IT Support Engineer. IT Support Engineers work with Amazonians to provide and ... customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support is the first point of contact for technical service requests for… more
- SMBC (New York, NY)
- …increasing automation, and delivering actionable data insights. As the Executive IT Support Lead for the Americas Division, you will play a critical leadership ... team. Your responsibilities will include shaping and enhancing Technology Operations support , driving continuous improvement in the end-user experience for SMBC… more
- Shrub Oak International School (Mohegan Lake, NY)
- Job Title: Direct Support Professional (DSP) Reports to: Residential Managers/Residential Director Department: Residential Compensation: $20- $23 per hour Company ... clinical and academic approaches in ASD education. Essential Functions: The Direct Support Professional (DSP) is a year-round position. In collaboration with the… more
- iPostal1 (Montebello, NY)
- …established, cutting edge leader in the digital mailbox industry. Full Time Staples Support Team Lead - Customer Service - Montebello, NY Montebello, New York We're ... and we're looking for confident, upbeat, personable Customer Service professionals to support that growth in our Montebello, NY location. To join our customer… more
- Justworks (New York, NY)
- Customer Support Advocate, Employees New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness ... growing company with a top notch culture. The Customer Support team at Justworks is in charge of leading...create a white-glove customer experience + Ensure proper triage, escalation , and effective resolution of higher-level issues and challenging… more
- Meta (Albany, NY)
- …Global Operations." Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's most available, efficient, ... vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex… more
- YAI (Queens, NY)
- …u nderstanding of behavior as communication and employing person-centered thinking to support positive interactions and prevent further escalation . + Trains ... following tasks: + Performs all duties of a Direct Support Professional (DSP 1 - 3) as indicated in...and changes to levels of supervision for persons we support are regularly communicated to all staff and appropriately… more
- HTC Global Services Inc (Brooklyn, NY)
- Telecom Support Lead - L3 We are looking for a highly experienced Telecom Support Lead (L3) to manage advanced telecom operations, lead critical escalations, and ... Operations & Escalations + Serve as the final L3 escalation point for telecom incidents including SIP failures, PRI...voice engineering, with 3-4 years in L3 or senior escalation roles. + Preferred Certifications: + Cisco CCNP Collaboration… more
- Stony Brook University (Stony Brook, NY)
- …respected by other staff and who models crisis prevention and crisis de- escalation values and techniques in their day-to-day work. The Crisis Prevention Facilitator ... patients in crisis. + Intervene with patients in distress using verbal de- escalation , and, if necessary, use physical interventions when the situation requires that… more