- TEKsystems (Raleigh, NC)
- …manner. * Coordinate internally to ensure all resources are available to accurately and effectively support the team. * Own the escalation of and action plan to ... data Skills Management skills, Call center, Customer service, Call center support , Escalation calls, Health care, Call center management, Customer support … more
- Microsoft Corporation (Raleigh, NC)
- …of inclusion where everyone can thrive at work and beyond. **Responsibilities** + **Seller Support & Escalation Handling:** Provide Tier 2 advisory support ... AI Advisor** , you will act as a trusted support partner to our sales and solution sales teams...involving AI. Your role is to provide second-line advisory support , helping sellers navigate ethical, regulatory, and compliance considerations… more
- TEKsystems (Charlotte, NC)
- Job Title: Escalation Support Specialist Location: Charlotte, North Carolina Industry: Financial Services / Brokerage About the Role We are seeking a ... detail-oriented and customer-focused Escalation Support Specialist to join our team. This role is ideal for individuals with prior brokerage or FINRA experience… more
- Wells Fargo (Charlotte, NC)
- …to grow. Join us! **About this role:** Wells Fargo is seeking a Lead Escalation Specialist- Registered **In this role, you will:** + Lead the review of complex ... in long-term planning for the executive offices requiring registered support + Review and analyze complex, multi-faceted, longer-term business, operational,… more
- Acxiom (Raleigh, NC)
- …+ Act as the key interface between the client and all relevant Acxiom product/ support teams. + Escalation point for status, issues, problems and feedback to ... account performance, identifying and communicating opportunities for additional Acxiom support . Develop the business by identifying and selling additional services… more
- Actalent (Durham, NC)
- …OR responsibilities) + Collaborate with a 24/7 in-house attending physician team for support and escalation Essential Skills Experience: + Preferred: 2+ years in ... + Clear pathways to leadership roles + Structured mentorship and support for career advancement Work Environment Work in a high-acuity Pediatric-Cardiac… more
- IBM (Charlotte, NC)
- …as a specialized domain expert inHashiCorp's products and the surrounding ecosystem and support an escalation path to progress strategic renewals across the ... entire customer journey * Partner with Customer Success Engineers to identify and manage customer risks and opportunities as they relate to product adoption, renewal and expansion * Work with Value Engineering to build assets that matter, HVDs and valuable… more
- Verint Systems, Inc. (Raleigh, NC)
- …region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and ... departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- Ryder System (Raleigh, NC)
- …operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective ... Engineering Lead provides engineering, deployment of engineering solutions and support services for both cloud and on-premise network infrastructures. Provide… more
- General Dynamics Information Technology (Fort Bragg, NC)
- …1 and Tier 2 problem identification, diagnosis and resolution of problem + Provide support for the escalation and communication of status to agency management ... a career where your growth is just as important as the mission you support . **MEANINGFUL WORK AND PERSONAL IMPACT** As a **Systems Administrator Senior** , the work… more
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